Renewals & Invoicing Specialist

2 - 5 years

7 - 10 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Ideagen is seeking a highly motivated and skilled Renewals and Invoicing Specialist to join our finance team. The successful candidate will be responsible for candidate will be responsible for supporting the partner management function and managing various responsibilities including, order entry, partner administration, Salesforce Management, financial reporting, liaising with external departments and supporting partners. The role requires excellent communication skills, attention to detail, administration knowledge of partnerships, and the ability to work collaboratively with stakeholders at all levels of the business.
Responsibilities
  • Manage Australia and New Zealand customers orders, entry into salesforce, renewals and issue invoices to customer, send License Files to customer in a timely manner.
  • Oversee finance functions including raising quote, Invoice management and data quality management.
  • Communicate updates to stakeholder on order processing, support issues and invoice updates.
  • Develop and improve processes across internal systems.
  • Oversee salesforce process, hygiene and support the sales team with entering renewal orders.
  • Support stakeholders with enquiries, escalating issues and resolving challenges internally.
  • Create and manage credit notes and align with internal systems.
  • Work closely with Management Team, Accounting, Tax, Support & legal teams. Ensure regular & timely updates to the group.
  • Ensure all reporting is accurate and timely, and in line with company policies and best practices.
    Renewals & Other activities as required from time to time.
Skills and Experience
  • Must have 4+ years of experience in order entry within Salesforce.
  • Thorough knowledge of accounting concepts, systems, and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience producing detailed reporting for senior management.
  • Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
  • Understanding of technology-based organizations advantageous, ideally SaaS.
  • Working knowledge of Salesforce, NetSuite & Zuora

Personal Attributes:

  • Strong leadership skills
  • Attention to detail
  • Analytical and problem-solving skills
  • Results-oriented
  • Ability to work effectively in a fast-paced environment
  • Ability to manage multiple tasks and priorities

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