- Develop and maintain the release schedule, coordinating with product management, development, QA, and operations teams.
- Create and manage release plans, including scope, timelines, resources, and dependencies.
- Chair release readiness meetings and ensure all stakeholders are aligned on release objectives and status.
- Manage multiple concurrent releases across different product lines or environments.
Process Management
- Establish and continuously improve release management processes, procedures, and best practices.
- Define and enforce release policies, standards, and governance frameworks.
- Create and maintain comprehensive release documentation and runbooks.
Risk Management & Quality Assurance
- Identify and mitigate release risks, developing contingency and rollback plans.
- Coordinate go/no-go decision meetings with key stakeholders.
- Ensure proper testing, validation, and sign-off procedures are followed before releases.
- Track and report on release metrics, including success rates, defects, and post-release issues.
Communication & Stakeholder Management
- Serve as the primary point of contact for all release-related communications.
- Provide regular status updates to leadership and stakeholders on release progress and issues.
- Coordinate with technical support and customer success teams on release communications.
- Manage change advisory board (CAB) processes where applicable.
Required Experience and Qualifications:
- Bachelor s degree in computer science, Information Technology, or related field, or equivalent experience.
- 5+ years of experience in software release management or related roles.
- Strong understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies.
- Experience with version control systems (preferably GitHub) and branching strategies.
- Proficiency with CI/CD tools, preferably Azure DevOps.
- Knowledge of deployment automation and infrastructure as code concepts.
- Experience with release management and project management tools (Jira, ServiceNow, etc.).
- Understanding of cloud platforms (preferably Azure).
- Familiarity with scripting languages for automation.
- Knowledge of monitoring and logging tools for post-release validation.
- Exceptional organizational and time management abilities. Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Collaborative mindset with the ability to influence without direct authority.
- Detail-oriented with a focus on quality and continuous improvement.