Job
Description
Role Overview: As a Release Manager at Cyncly, you will be responsible for overseeing and coordinating the software release lifecycle across the organization. Your critical role will ensure smooth, reliable, and timely delivery of software releases to production environments while maintaining quality and minimizing risk. Key Responsibilities: - Develop and maintain the release schedule, coordinating with product management, development, QA, and operations teams. - Create and manage release plans, including scope, timelines, resources, and dependencies. - Chair release readiness meetings and ensure all stakeholders are aligned on release objectives and status. - Manage multiple concurrent releases across different product lines or environments. - Establish and continuously improve release management processes, procedures, and best practices. - Define and enforce release policies, standards, and governance frameworks. - Create and maintain comprehensive release documentation and runbooks. - Identify and mitigate release risks, developing contingency and rollback plans. - Coordinate go/no-go decision meetings with key stakeholders. - Ensure proper testing, validation, and sign-off procedures are followed before releases. - Track and report on release metrics, including success rates, defects, and post-release issues. - Serve as the primary point of contact for all release-related communications. - Provide regular status updates to leadership and stakeholders on release progress and issues. - Coordinate with technical support and customer success teams on release communications. - Manage change advisory board (CAB) processes where applicable. Qualifications Required: - Bachelors degree in computer science, Information Technology, or related field, or equivalent experience. - 5+ years of experience in software release management or related roles. - Strong understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies. - Experience with version control systems (preferably GitHub) and branching strategies. - Proficiency with CI/CD tools, preferably Azure DevOps. - Knowledge of deployment automation and infrastructure as code concepts. - Experience with release management and project management tools (Jira, ServiceNow, etc.). - Understanding of cloud platforms (preferably Azure). - Familiarity with scripting languages for automation. - Knowledge of monitoring and logging tools for post-release validation. - Exceptional organizational and time management abilities. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work under pressure and manage multiple priorities simultaneously. - Collaborative mindset with the ability to influence without direct authority. - Detail-oriented with a focus on quality and continuous improvement.,
