Relationship Officer

1 - 4 years

1 - 3 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage relationships with existing customers to ensure timely payment of loans and maintain a high level of customer satisfaction.
  • Identify new business opportunities through referrals, networking, and market research to expand the customer base.
  • Process loan applications from various channels (C2H, DSA, Branch) and conduct credit checks as per policy guidelines.
  • Provide exceptional customer service by resolving queries related to loan disbursement, interest rates, repayment schedules, etc.
  • Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

  • 1-4 years of experience in sales or relationship management in banking or finance industry.
  • Strong understanding of home loans, car loans, personal loans, gold loans, LAPs & business loans products offered by the company.
  • Excellent communication skills for effective interaction with customers over phone calls.

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Axis Bank logo
Axis Bank

Banking

Mumbai

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