Relationship Manager

2 - 6 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Relationship Manager at Mukherjeee Travels in Kolkata, your primary responsibility will be to maintain and develop client relationships, address customer needs, coordinate with internal teams, ensure client satisfaction, and identify business opportunities. You will need to take a proactive approach in managing client inquiries, resolving issues efficiently, and providing exceptional service to enhance client engagement and retention. Key Responsibilities: - Maintain and develop client relationships - Address customer needs effectively - Coordinate with internal teams - Ensure client satisfaction - Identify business opportunities - Manage client inquiries and resolve issues - Provide exceptional service to enhance client engagement and retention Qualifications: - Strong communication and interpersonal skills - Customer relationship management and client service skills - Ability to identify and address client needs effectively - Sales and business development skills - Problem-solving and conflict resolution abilities - Ability to work independently and collaboratively within a team - Experience in the travel industry or related field is a plus - Bachelor's degree in Business, Marketing, Sales, or a related field,

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