Relationship Manager - Retail Liabilities.RBG - Pvt Banking Head & Central Team.Retail Banking Group

This role is primarily required to manage and enhance the FCNR/NRE Deposits and overall liabilities portfolio for Mashreq Bank in India catering to the NRI client base of Mashreq Pvt Banking UAE.
Job Purpose- Origination of domestic client relationships for deposits and managing NRI customers’ accounts i.e., FCNR/NRE as per the strategy set for Mashreq Bank in India.- Build and maintain strong relationships with non-resident customers- Provide personalized banking solutions and services to meet customer needs- Collaborate with internal teams to resolve customer issues and improve service quality.- Develop and implement strategies to enhance customer satisfaction and loyalty.- Responsibility over Account opening formalities, KYC, compliance checks, documentation execution etc.,- Work as a bridge between UAE RMs and the Client and Mashreq India Branch in the interest of the business and client- Understand Deposit products and wealth Management including cross border regulations- Ability to acquire new clients and grow relationship with existing clients- Management of Stakeholders to get the desired results effectively- Understanding of leveraged products on the back of FCNR/NRE depositsKnowledge Skill and Experience:- Complete knowledge and clear understanding of the Bank’s deposits policy, operating systems and local regulations.- Excellent interpersonal, communication and analytical skills with ability to perform as a team player.- An MBA/Post Graduate is preferred with minimum experience of 5-7 years of experience in Local/International Banks in similar roles.