Relationship Manager - Retail Agri

Job

Hiring Location-

West Bengal -

Raniganj, Suri, PaschimMidnapor.

Odisha -

Job

Job

• Follow-up with customers for recovery.

• To monitor rotation of accounts

  • To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc.

  • To support legal and remedial team for legal actions.

  • To work towards keeping Housekeeping parameters under control.

  • Farmer Education and Capacity • To conduct village level farmer meetings and

  Building educate farmers on various products offered by bank

  • To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.

  • To educate farmers about debt waivers, crop insurance & government subsidies.

  • Increased penetration and cross sell • Cross sell of other assets and liability products

  • Promotion of digital platforms like NetBanking,

  Mobile Banking, PayZapp, Insta Alert, Smart Buy,

  Chillr, etc.

  • Training and Development of SO/HBL • To utilize the sales resources (HBL/SO) for optimal

  sales support.

  • To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing.

  • To monitor performance and counseling them for delivery

  • Relationship with Retail Branches and • Liaise with Credit to ensure timely decisioning of

  Other Stake holders proposals & closure of Housekeeping items.

  • To coordinate with Remedial team for NPA cases and work towards recovery of the same

  • To coordinate with the local Operations team for disbursement.

  • Liaise with RBB team for activation of branches for KGC business & for providing best services to customers

  • To liaise with Business Correspondents (BCs) for nnew & existing customer relationships

  • Others Any other task assigned by seniors from time to time.