Relationship Manager

Relationship Manager

Locations:

Experience Required:

Salary Package:

Qualification:

Job Summary:

We are looking for a proactive and detail-oriented professional to serve as a key point of contact for customers and internal sales teams. The ideal candidate will coordinate sales activities, manage pre- and post-sales processes, and ensure seamless communication to drive customer satisfaction and operational efficiency.

Key Responsibilities:

• Coordinate with sales teams to track and support daily activities across assigned zones.
• Consolidate and manage sales activity reports, ensuring accuracy and timely submission.
• Monitor team performance, identify process gaps, and propose actionable improvements.
• Ensure all sales-related equipment and documents are up-to-date and well-maintained.
• Handle customer coordination for pre- and post-dispatch formalities and documentation.
• Assist with payment follow-ups as per agreed commercial terms.
• Maintain comprehensive filing systems for active sales documentationboth digital and physical.
• Join meetings with customers post-order finalization to clarify terms and conditions with the sales team.
• Build and maintain strong customer relationships through courteous and professional communication.
• Efficiently multitask in a fast-paced environment with a high degree of administrative precision.

Required Skills:

• Strong organizational and coordination skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency in CRM tools and MS Office Suite.
• Analytical thinking with the ability to interpret data and suggest improvements.
• Strong customer service orientation with a calm and solution-driven mindset.

Key Competencies:

• Customer Focus: Understand and meet customer expectations effectively.
• Empathy: Handle sensitive situations with professionalism and care.
• Accountability: Own tasks and drive results to meet business targets.
• Adaptability: Thrive in dynamic environments with evolving customer needs.

Benefits:

• Competitive salary up to 6 LPA
• Health insurance and employee benefits
• Career growth and professional development opportunities
• Collaborative and inclusive work culture

For any further concern, feel free to contact us.

Career@regalokitchens.com

9717139176