Relationship Manager (payment manager)

Join a dynamic European FinTech group specializing in alternative payment solutions from crypto exchanges to digital payment platforms.

We develop secure, compliant, and scalable systems serving international merchants and financial partners.

Payments Manager

You will be responsible for managing and optimizing payment flows, maintaining relationships with payment partners, and ensuring the smooth execution of transactions across multiple regions and industries.

Responsibilities:

• Opening of the business accounts in banks, EMIs, and PSPs as well as the opening of merchant accounts. This also implied day-to-day communication with the above-mentioned financial institutions via email, phone calls, and video calls.
• Communication with the clients, understanding of their needs and their current payment model. Advising on the most efficient payment structure, and presenting alternative banking options.
• Company documentation preparation for the account opening as well as bank's form filling, documents shipping, etc.
• Research of new banks/EMIs/PSPs for future partnerships.
• Management of the CRM system. Reporting and updating tasks with regard to the status of account opening, research, etc.

Requirements:

• At least 1 year of working experience in any of the following companies/fields: Fintech, PSP, Payment gateway, EMI, or a Consulting company specializing in these fields;
• Understanding of general aspects of different payment methods: SEPA/SWIFT transfers, acquiring (MDR, chargeback rates, etc.)
• Knowledge of different types of financial institutions and their differences.
• Ability to manage multiple projects/clients simultaneously.
• Be attentive to detail and have excellent analytical and problem-solving skills.
• Confident user of MS Office (MS Excel, Word, PPT, etc.)
• Knowledge of English not lower than B2 level is a must!

Would be a plus:

• Understanding corporate documents' terms and requirements for different European jurisdictions.
• Passionate about the fintech and consulting industries, desire for self-improvement.

What we offer:

• Remote work
• Working alongside professional, driven people and experts in the industry around the globe.

Payment Manager