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Relationship Manager

Relationship Manager

1 - 3 years

|

2 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

hindi speaking voice support customer relationship inbound voice process customer support bpo voice telecalling crm tool voice process outbound process customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Act as a Relationship Manager for paid customers, building trust and ensuring long-term engagement.
Understand customer needs and assist in finding the right tenant or property with tailored solutions.
Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service.
Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Preferred candidate profile

Graduation or HSC qualified
Excellent verbal and written communication with strong interpersonal skills
Good numerical, analytical, and decision-making ability
Proficient in MS Office (Excel, Word)
Fluent in English and Hindi (Kannada preferred)
Comfortable working 6 days a week with a weekday off

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