Relationship Manager

Role Overview: As a Relationship Manager at Nika Online Pvt Ltd based in Vadakara, your main responsibility will be to build and maintain strong client relationships. You will need to understand client needs, provide tailored matchmaking or e-commerce solutions, and ensure overall client satisfaction. Additionally, you will be required to address inquiries, resolve issues efficiently, and collaborate with internal teams to enhance service quality. Key Responsibilities: - Build and maintain strong client relationships - Understand client needs and provide tailored matchmaking or e-commerce solutions - Ensure overall client satisfaction - Address inquiries and resolve issues efficiently - Collaborate with internal teams to enhance service quality Qualifications Required: - Strong people skills, including client relationship management, customer service, and communication - Strong organizational skills, with attention to detail and problem-solving capabilities - Knowledge of digital platforms, including matrimonial or e-commerce services, is a plus - Ability to work independently, adapt to dynamic situations, and deliver results - Bachelor's degree in Business Administration, Marketing, or a related field (Note: The Company Description section has been omitted as it did not contain any additional details relevant to the job description.),