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Hdfc Sales Pvt Ltd
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Relationship Manager

Relationship Manager

Hdfc Sales Pvt Ltd

0 - 31 years

2 - 3 Lacs

Navi Peth Pune

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

resolve upselling marketing development service retention metrics reports management crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Build and maintain strong, trust-based relationships with clients or customers. Act as the main point of contact for client inquiries and resolve complaints quickly and efficiently. Understand client goals and tailor solutions to meet their needs. Identify opportunities for upselling, cross-selling, and expanding the client base. Collaborate closely with sales, marketing, product development, and customer service teams to ensure client satisfaction. Monitor client satisfaction, retention, and loyalty metrics, using feedback to improve services. Conduct regular business reviews and prepare reports or presentations for clients and internal stakeholders. Stay updated on market trends, competitor offerings, and industry changes to advise clients effectively. Use Customer Relationship Management (CRM) software to manage client information and streamline communications.

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Relationship Manager