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AU Small Finance Bank
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Relationship Manager Gold Loan - Haryana/UP

Relationship Manager Gold Loan - Haryana/UP

AU Small Finance Bank

1 - 3 years

2 - 3 Lacs

Noida Ghaziabad Gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

Gold Appraiser Field Sales Gold Loan Gold Valuation Gold Loan Sales Open Market Gold Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Financial Responsibilities:

Achieve monthly and quarterly targets for gold loan disbursement and portfolio growth.
Cross-sell insurance, savings accounts, and other financial products to gold loan customers.
Monitor repayments and minimize delinquencies by ensuring timely collections.
Assist in cash handling and safe documentation during gold loan processing (if required).
Support the branch in enhancing profitability through quality sourcing and customer retention

Non-financial Responsibilities:

Conduct field visits and community outreach to source gold loan customers.
Verify gold and KYC documents, ensure accurate data entry and loan application processing.
Provide clear communication to customers on interest rates, terms, and repayment schedules.
Maintain regular follow-ups with customers for renewals, top-ups, and feedback.
Ensure a high level of customer satisfaction through responsive and transparent service.
Assist in maintaining branch hygiene, proper storage of pledged gold, and accurate record-keeping.
Coordinate with valuation personnel and back-office teams for seamless loan disbursal

Preferred candidate profile

Graduates with 1-3 years of experience in Gold Loan Sales

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