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Relationship Manager-Customer service

Relationship Manager-Customer service

Care Health Insurance

0 - 3 years

2 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

Inbound Customer Service Customer Support Solving Queries CRM Customer Relationship Customer Care Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Making outbound calls to customers who already used our services and share negative feedback for any reason Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer health plan Resolving customers issues in a timely manner Escalating issues to the appropriate department or IT Documenting all interactions with customers for future QA Preferred candidate profile Require 0- 2 years of experience Candidate must have good English communication Qualification - graduate/diploma or post graduates Candidate should be comfortable with location Noida (work from office) Immediate joiners - 15 days notice period candidates preffered Intrested canddiates can share their resume directly at azhar.uddin@careinsurance.com

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Care Health Insurance

www.carehealthinsurance.com

Insurance

Mumbai

500-1000 Employees

74 Jobs

Key People

Prasanth G. Nair

Managing Director
Saurabh Agarwal

Chief Financial Officer
Anuj Tyagi

Chief Technology Officer

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Relationship Manager-Customer service

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