Relationship Manager

CST - Cyber Sapient

1 years

0 Lacs

kochi kerala india

Posted:1 month ago| Platform:

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Skills Required

technology ai engineering engagement retention crm onboarding marketing dsa communication lending saas

Work Mode

On-site

Job Type

Full Time

Job Description

CyberSapient

Key Responsibilities

Initiate and manage outbound/inbound telesales calls to convert leads into long-term customers
Understand client needs and promote tailored financial products and services
Build strong, trust-based relationships with prospects and existing clients
Maintain consistent follow-ups to ensure high conversion and retention rates
Achieve and exceed daily, weekly, and monthly sales targets
Accurately record customer interactions and sales progress in CRM systems
Collaborate with internal teams to ensure smooth onboarding and post-sale support
Provide feedback to product and marketing teams based on customer insights

Required Qualifications

Minimum 1 year of telesales experience in DSA banking, FinTech, or financial services (mandatory)
Bachelor’s degree (Graduation completed)
Excellent communication skills in English (spoken and written)
Basic proficiency in MS Office, CRM tools, and email platforms
Must be currently based in Kochi or nearby areas

Preferred Skills

Confident, empathetic, and persuasive communication style
Strong sense of ownership and accountability for targets and client satisfaction
Prior experience in digital lending, financial product sales, or SaaS-based solutions
Ability to manage multiple client relationships with professionalism and agility

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