Regional Training Coordinator, Asia Pacific

As a Learning and Development Specialist at Cencora, you will be an integral part of the Global Learning team with a focus on enhancing the Learner Experience through the development and implementation of training programs for World Couriers. Your role will involve collaborating with Subject Matter Experts, regional leaders, and stakeholders to ensure the delivery of high-quality training offerings that align with organizational goals. You will be responsible for assisting in the design, development, and delivery of job readiness programs, upskilling, and soft skills training, while maintaining a strong emphasis on providing exceptional service. Your primary focus will be supporting the APAC region, and candidates from other regions must be willing to align their working hours with APAC time zones. Key Responsibilities include: - Contributing to special projects and staying informed about global training initiatives - Coordinating and supporting training programs in collaboration with various stakeholders - Sharing knowledge and best practices with team members to enhance training effectiveness - Analyzing feedback and results to continuously improve training offerings - Designing and expanding training programs based on organizational requirements - Delivering training through various formats, including instructor-led, virtual, e-learning, and on-the-job training - Identifying training needs, recommending enhancements, and staying updated on industry developments - Monitoring learner progress through evaluations, surveys, and discussions - Providing business coaching to new associates to reinforce training concepts - Performing additional duties as necessary You will report to the Global Learning Manager and must possess the following essential criteria: - Strong organizational and time management skills - Quick learner with an ability to adapt to new systems and tools - Attention to detail and commitment to diversity and inclusion - Proficiency in World Courier core systems and fluency in English - Excellent interpersonal skills, both independently and collaboratively - Experience in facilitating training and customer service - Proficiency in Microsoft Office applications and strong communication skills Desirable criteria include experience in on-the-job training, designing eLearning modules, proficiency in additional languages, and a results-oriented approach with problem-solving skills. A university degree or equivalent in a related field is beneficial. As a member of the global team, you may be required to work outside regular hours and travel occasionally for projects or collaboration. Cencora offers a range of benefits aligned with local market practices and is committed to providing a fair and inclusive work environment for all individuals. Cencora upholds equal employment opportunities and prohibits harassment and discrimination in all aspects of employment. Reasonable accommodations will be provided to individuals with disabilities during the employment process as required by law. If you need an accommodation, please contact hrsc@cencora.com or call 888.692.2272. Accommodation requests will be addressed on a case-by-case basis.,