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Regional Manager - Retail MFB - Internal Control & Quality

2 - 5 years

10 - 14 Lacs

Visakhapatnam

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Administration Manager Quality Assurance Disciplinary action Market research Audit Executive Credit rating Quality Review Analytics Monitoring Quality compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitoring & Audit Quality Checks for Microfinance, BC portfolio, Direct channel, JLG portfolio & annual Grading of Microfinance BCs, revalidating of credit rating model on sample basis to incorporate key developments "o Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region o Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region). ( Audit Executive) o Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team o Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner. o Take disciplinary action against deviant behavior or deliberate attempt of process lapses by recommending to Disciplinary Committee o Checking and ensuring branch level compliances from administrative and statutory point of view. o Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up. o Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances, and execution of projects o Conduct market research as on when needed for a specific purpose." Qualification : CA/MBA Finance

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Tata Capital
Tata Capital
www.tatacapital.com

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1130 Jobs

    Key People

  • Rajesh Sethi

    Managing Director & CEO

  • Supratim Bandyopadhyay

    Chief Financial Officer

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