Regional Business Analyst

Business Intelligence & Analytics

• Develop and maintain comprehensive dashboards and reporting frameworks for regional IFM operations Conduct deep-dive analysis of facilities performance metrics, KPIs, and operational data Identify trends, patterns, and opportunities for operational improvements across regional portfolio Create predictive models and forecasting tools to support strategic planning Analyze business data and performance metrics to provide actionable insights Collaborate with Facilities Managers, Operations Managers, and stakeholders to develop data-driven strategies

CMMS Systems Management & Technology

• Oversee CMMS implementation, optimization, and data integrity across regional facilities Develop advanced reporting capabilities and custom analytics within CMMS platforms Ensure data quality, standardization, and best practices across all systems Lead system integrations and process improvements Support technology evaluation and vendor management processes

Strategic Analysis & Business Development

• Conduct research and analysis to support business cases for new projects and initiatives Design and present data-driven solutions to address operational challenges Prepare comprehensive business cases and ROI analysis for improvement initiatives Support budget planning and financial analysis activities Assist with client presentations, reports, and strategic communications

Reporting & Performance Management

• Develop and maintain reports and dashboards with timely and accurate KPI information Create standardized reporting templates and automated workflows Develop innovative approaches to facilities data management and analysis Support ad-hoc analysis and reporting requests from senior leadership

Training & Knowledge Management

• Design and deliver training programs on BI tools, CMMS systems, and data analysis techniques Provide training and support to facilities management staff on new tools and processes Conduct workshops and knowledge-sharing sessions for regional teams Develop user guides, documentation, and standard operating procedures Mentor team members on data analytics and reporting best practices

Program Implementation & Change Management

• Lead regional rollout of new BI initiatives and technology implementations Manage change management processes for system upgrades and new tools Coordinate cross-functional teams to ensure successful program delivery Monitor adoption rates and provide ongoing support

Process Improvement & Operational Excellence

• Identify and implement process improvements to enhance operational efficiency Lead continuous improvement initiatives using data-driven methodologies Develop and maintain standard operating procedures and best practices Collaborate with regional teams to streamline workflows and eliminate inefficiencies Conduct process mapping and gap analysis to identify optimization opportunities

Operations Support & Stakeholder Management

• Provide support for day-to-day operational challenges and escalations Support regional leadership in strategic decision-making and problem resolution Act as liaison between regional operations and corporate teams Participate in cross-functional projects and initiatives to drive business growth

Additional Responsibilities

• Contribute to regional and global best practice sharing initiatives Perform other duties and special projects as assigned by management Support corporate initiatives and cross-functional projects