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1.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Amazon's diverse business requires Indirect Tax (ITX) filings in a number of jurisdictions globally. Amazon is seeking an enthusiastic Indirect Tax Compliance Tax Intern to work in its International Indirect Tax Compliance team based in Bangalore, India. The Amazon Tax Department is a fast-paced, team-focused, and dynamic environment. This position will be responsible (as part of a larger team) for the preparation of various APAC ITX returns and related filings. This position may also assist in the provision of data to tax authorities and other ITX compliance actions relating to Amazon or third-party sellers. Work may also include some mainstream ITX compliance activities, supporting internal and external audits, and liaising with colleagues in ITX Compliance and Controllership as well as Tax and the wider business – you will need a basic understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a ITX compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organization. Key job responsibilities Working within the International Indirect Tax Compliance team, the Indirect Tax Compliance Intern will be required to: Prepare, analyse and submit APAC ITX returns and related filings; Assist with ITX registrations across various jurisdictions; Assist in the mapping of ITX processes, and identify areas for improvement and solutions for ITX issues; Prepare or review month-end ITX account reconciliations; Provide internal and external audit support, including data analysis; Provide ITX compliance support to colleagues throughout the business wherever required Participate in cross-functional projects with a priority on automation and in-housing; Supports business growth and on-boarding of new entities to ITX compliance processes. BASIC QUALIFICATIONS Bachelor's degree 1+ years of tax, finance or a related analytical field experience Knowledge of Microsoft Office products and applications at an advanced level Business fluent in English PREFERRED QUALIFICATIONS Intern working under CA Articleship program and have experience of 1 year. Able to take ownership of work, implement change, and demonstrate a problem-solving approach Able to work to tight deadlines and under pressure Collaborate team player who is comfortable with a fast paced and dynamic environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION This is a fixed term contract role for 9 months. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
1.0 years
0 Lacs
Warangal
Remote
DESCRIPTION *This role can be office based in Hyderabad, India. Additionally, this can be remote – it can be performed from any location within Hyderabad, Bangalore and Chennai and a contractual role* At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned BASIC QUALIFICATIONS 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience 1+ years of customer service experience Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience PREFERRED QUALIFICATIONS 2+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
2.0 years
6 - 9 Lacs
Hyderābād
On-site
DESCRIPTION Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About the team Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience scripting in Python or Javascript Experience troubleshooting and debugging technical systems Experience with SQL databases (querying and analyzing) PREFERRED QUALIFICATIONS Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0.0 years
5 - 7 Lacs
Hyderābād
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0 years
5 - 7 Lacs
Hyderābād
Remote
DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0 years
0 Lacs
Telangana
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management
Posted 4 hours ago
0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a Team lead for our Amazon Fresh operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. BASIC QUALIFICATIONS A graduate who is keen to work in customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. PREFERRED QUALIFICATIONS A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
1.0 - 2.0 years
3 - 6 Lacs
Hyderābād
On-site
DESCRIPTION Duties include, but are not limited to: Matching the invoices from the IMDEX Maintain Accuracy levels of above 98 %. Able to meet the productivity target set. Vendor Statement preparation Credits and Returns research Payment holds research processing & Quality check for invoices matched. BASIC QUALIFICATIONS Desired skills: Degree/ Masters Degree in Finance/Accounting as Major Subject. 1 to 2 Year of experience in Accounting field , preferably BPO on reconciliations , invoice queue management Knowledge of Oracle Financials. Knowledge on Outlook, Word and Excel or similar desktop applications. Good Communications skills – Written & Verbal Good typing speed – 25-30 w.p.m with 90% accuracy PREFERRED QUALIFICATIONS Desired skills: Degree/ Masters Degree in Finance/Accounting as Major Subject. 1 to 2 Year of experience in Accounting field , preferably BPO on reconciliations , invoice queue management Knowledge of Oracle Financials. Knowledge on Outlook, Word and Excel or similar desktop applications. Good Communications skills – Written & Verbal Good typing speed – 25-30 w.p.m with 90% accuracy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Finance Operations Finance and Global Business Services
Posted 4 hours ago
0 years
2 - 8 Lacs
Hyderābād
On-site
DESCRIPTION At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. BASIC QUALIFICATIONS Bachelor's degree or above in computer science, computer engineering, or related field Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis. Knowledge of programming languages such as C/C++, Python, Java or Perl PREFERRED QUALIFICATIONS Previous technical internship(s). Experience with distributed, multi-tiered systems, algorithms, and relational databases. Experience in optimization mathematics such as linear programming and nonlinear optimization. Effectively articulate technical challenges and solutions. Adept at handling ambiguous or undefined problems as well as ability to think abstractly. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0 years
0 Lacs
Hyderābād
Remote
DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0 years
1 - 2 Lacs
India
On-site
We are seeking a motivated Assistant Restaurant Manager to help oversee daily operations, ensure excellent customer service, and support the management team in achieving business goals. The ideal candidate will have strong leadership skills, experience in restaurant operations, and the ability to manage staff and resources efficiently. Key Responsibilities:1. Operations Management Assist in overseeing daily restaurant operations to ensure smooth workflow. Monitor food quality, service standards, and hygiene compliance. Handle customer complaints and resolve issues promptly. Ensure that all equipment and facilities are maintained properly. 2. Staff Supervision & Training Support in recruiting, training, and managing restaurant staff. Create work schedules and ensure adequate staffing during peak hours. Motivate and guide team members to enhance performance and efficiency. 3. Inventory & Cost Control Assist in managing stock levels and placing orders for kitchen and dining supplies. Minimize waste and ensure cost-effective operations. Monitor expenses and help maintain profitability. 4. Customer Service & Brand Representation Maintain high customer service standards and ensure a great dining experience. Gather customer feedback and implement improvements. Promote brand image and participate in marketing initiatives if required. 5. Compliance & Safety Ensure compliance with health, safety, and sanitation regulations. Adhere to labor laws and workplace safety guidelines. Assist in maintaining restaurant licenses and operational permits. Job Type: Full-time Pay: ₹13,633.94 - ₹20,000.00 per month Benefits: Food provided Education: Bachelor's (Preferred) Work Location: In person
Posted 4 hours ago
1.0 years
0 Lacs
Cochin
On-site
DESCRIPTION At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment. Key job responsibilities Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases. Assess documentation for accuracy and past precedent. Identify any process defects and recommended remediation. BASIC QUALIFICATIONS 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience 1+ years of customer service experience Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience PREFERRED QUALIFICATIONS 2+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
0.0 years
5 - 6 Lacs
Cochin
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
15.0 years
3 - 7 Lacs
Gurgaon
On-site
DESCRIPTION Are you an experienced cloud architect/developer who can assist our customers in design and development of cloud native applications and/or re-engineering applications that can fully leverage the AWS Cloud? Do you like to work on a variety of game changing projects, at the forefront of application development and cloud technology adoption? This role is open for Mumbai/Pune/Bangalore/ Hyderabad. In order for applications to be cloud optimized they need to be well-architected enabling them to reap the benefits of elasticity, horizontal scalability, automation and high availability. On the AWS platform services such as Amazon EC2, Auto Scaling, Elastic Load Balancing, AWS Elastic Beanstalk, Amazon Elastic Container Services to name just a few, provide opportunities to design and build cloud ready applications. AWS ProServe India LLP is looking for highly talented hands on technical architects to help accelerate our growing Professional Services business in India. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. Professional Services engage in a wide variety of projects for internal customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the internal customers. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world. Key job responsibilities We are looking for hands on application architects/developers who are passionate about: Previous experiences as Software / Solution Architect, Lead Architect or similar role Experience in architecting, designing and developing applications that leverage AWS services Experience in designing scalable, highly available applications using containers, serverless technologies and event-driven architectures Prior consulting experience working directly with customers and partners. Acting as a trusted advisor to customers on industry trends, emerging technologies and assist customer in infrastructure and application development Providing technical guidance and troubleshooting support throughout project delivery Expert level proficiency in at least one programming language (Typescript/ NodeJS/AngularJS/ReactJS/ Java/C#/GOLang) Familiarity with AWS Storage, SQL and No SQL databases with awareness of protocols such as gRPC, Web-sockets and graphql Knowledge of cloud architecture design patterns, Event driven, Micro-services architecture Preferred experience in optimize cloud systems for scalability, security, and performance Experience in agile software development Advising and implementing AWS best practices About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS echnical degree or equivalent experience; Computer Science or Engineering background preferred; Masters Degree desired. 15+ years of an application programming and/or hands-on technical application architecture experience 15+ years of experience as a technical specialist in Customer-facing roles. Ability to travel to client locations as needed (25-40%) PREFERRED QUALIFICATIONS Extensive experience architecting, designing and programming applications in an AWS Cloud environment Experience with designing and building application using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability Hands on programing skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala Agile software development expert Experience with continuous integration tools (e.g. Jenkins) Hands on familiarity with CloudFormation Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible) Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.) Strong practical application development experience on Linux and Windows-based systems Extra curricula software development passion (e.g. active open source contributor) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
8.0 years
6 - 9 Lacs
Gurgaon
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 8+ years’ experience with strong hands-on skills in C#, ASP.NET, Web API, WCF, ADO, ORM (Entity Framework, Dapper), and Containers, 3+ years in cloud architecture. - Experience in migration and modernization of .NET Framework applications to .NET. - Knowledge of various modernization strategies, such as rehosting, replatforming, and refactoring. Experienced in designing and developing cloud-native applications on AWS (required) and other platforms, proficient in AWS services (EC2, S3, Lambda, CloudFormation), agile development, and automated CI/CD pipelines. Bachelor’s degree or equivalent in IT, Computer Science, Math, Physics, or related fields, with strong communication skills for diverse audiences. PREFERRED QUALIFICATIONS AWS Professional certifications (e.g., Solutions Architect, DevOps Engineer) with knowledge of Microsoft modernization tools like Microsoft Upgrade Assistant and AWS Transform (.NET). Experienced with Generative AI coding assistants (Amazon Q Developer, GitHub Copilot), automation/scripting (PowerShell, Terraform, Python), and database migration/modernization. Experience in UI development using JavaScript/TypeScript frameworks such as Angular and React, plus knowledge of security and compliance standards (HIPAA, GDPR). Conducts technical workshops, training, and knowledge-sharing; contributes to blogs or open-source projects; provides technical guidance, best practices, and mentorship to teams and customers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
5.0 years
3 - 10 Lacs
Gurgaon
On-site
DESCRIPTION Are you interested in developing technology that will help Amazon deliver packages worldwide efficiently and quickly? The Amazon Flex mobile team focuses in providing smart and efficient mobile solutions that scales to delivering millions of packages every month. It is still Day1 in the Last Mile Technology space! Our team is seeking a talented Mobile SDE to help build the core delivery experiences in the IOS driver delivery app. The successful candidate is expected to have deep technical experience with mobile development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better. Amazon Flex is the system that collaborates with crowd-sourced and third-party delivery partners to complete all of Amazon’s deliveries. Our Amazon Flex application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, support and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of active delivery partners and target faster deliveries to our customers. Being part of a customer obsessed company and working as part of this team, you’ll be responsible for the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world. You will have an opportunity to conceptualize, design, build, test and own software systems. You will influence the technical direction of the team, work with many different technologies. If you are a software engineer with a creative flare, problem-solving skills, exposure to various technologies such as Swift or Objective-C, and/or Android Java or Kotlin and have the desire to help drive Amazon's next generation of delivery, we want to talk with you. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems For Android: Expert knowledge of Java and the JDK and Android Developers Kit. Expert knowledge of Android Architecture, performance optimization, and Security. Advanced Android UI Skills (Fragments, Custom view components) For iOS: Expert knowledge of Objective-C and/or Swift. Experience with Xcode and other associated tools like Instruments PREFERRED QUALIFICATIONS 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
8.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION Leads strategic DSP partnerships and complex deal structures while providing leadership to the deal desk team. Key job responsibilities Key Responsibilities: Spearhead complex, high-value deal negotiations with top-tier advertisers and agencies Develop innovative deal structures that maximize value for both Amazon and clients Lead cross-functional teams to execute on strategic advertising partnerships Create and implement best practices for deal evaluation and execution across the organization Provide thought leadership on industry trends and competitive landscape Mentor and develop junior deal desk team members Collaborate with senior leadership to influence DSP product roadmap and go-to-market strategies Essential Qualifications: 8+ years experience in ad tech, programmatic advertising, or digital media sales MBA or advanced degree in Business, Finance, or related field preferred Proven track record of closing large-scale, complex advertising deals Deep expertise in programmatic advertising ecosystems and emerging technologies Strong leadership experience, including team management and mentoring Technical Knowledge Required: Advanced understanding of DSP functionalities and ad tech industry standards Expertise in various pricing models and deal structures in programmatic advertising Proficiency in advanced financial modeling and deal analysis Comprehensive knowledge of digital media measurement, attribution, and ROI analysis Strategic Competencies: Strong knack to anticipate market trends and client needs Exceptional negotiation and influencing skills Ability to navigate ambiguity and drive results in a fast-paced environment Strong executive presence and communication skills Advanced problem-solving and strategic decision-making abilities About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 4+ years of B2B sales experience 7+ years of selling cost-per-click advertising (search engine marketing) experience Experience building customer relationships PREFERRED QUALIFICATIONS Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion Experience using data and metrics to measure impact and determine improvements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
8.0 years
5 - 6 Lacs
Gurgaon
On-site
DESCRIPTION Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Do you like startups? Are you interested in Cloud Computing & Generative AI? Yes? We have a role you might find interesting. Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in. The Startup Solutions Architecture team is dedicated to working with these early stage startup companies as they build their businesses. We’re here to make sure that they can deploy the best, most scalable, and most secure architectures possible – and that they spend as little time and money as possible doing so. We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. As well as spending time working directly with customers, you’ll also get plenty of time to “sharpen the saw” and keep your skills fresh. We have more than 175 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll get the chance to share your knowledge more broadly by working on technical content and presenting at events. A day in the life You’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1". Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS Experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processing Experience scaling model training and inference using technologies like Slurm, ParallelCluster, Amazon SageMaker Hands-on experience benchmarking and optimizing performance of models on accelerated computing (GPU, TPU, AI ASICs) clusters with high-speed networking. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
20.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS. Are you interested to join a diverse, inclusive and high-performing team with the mission to increase the probability for startups to be successful? From Airbnb to Zalando, the world's top digital companies started building on AWS. We offer the world’s most comprehensive and broadly adopted cloud platform with dedicated startup programs and more than 200 fully featured services. Millions of customers – including the fastest-growing startups, largest enterprises, and leading government agencies – are using AWS globally to become more agile, innovate faster and lower costs. We are looking for a sales manager with a proven track-record in building and leading highly effective sales teams across multiple countries. You bring passion for innovative startups and latest technology trends, especially GenAI, machine learning (ML), and virtual/augmented reality (VR/AR). Your startup customers strive to become the next unicorns and future enterprises within their domain of Generative AI and advanced ML, which may also intersect with Fintech, Healthcare & Life Sciences, Mobility/Automotive and Enterprise SaaS applications. You should be an autonomous sales manager that brings a hands-on builder mentality, strategic thinking and a sense of urgency for team development and operational excellence. You will be responsible for your own business, maintain C-level relationships with key customers and deliver results by empowering your team to win new startup customers through strategic engagements and scaling initiatives. This role reports into the General Manager of EMEA Startups as part of a cross-functional leadership team, including Sales, Solutions Architecture, Business Development, Partner, Marketing and many more. You should be a self-starter with entrepreneurial spirit and excellent communication skills who can work collaboratively with others and is prepared to work in a fun, fast-paced environment, to execute against ambitious goals and to consistently embrace the Amazon Day 1 Culture. Key job responsibilities Embrace a positive culture in your organization that inspires diversity, inclusion, equity and high performance. Ensure customer satisfaction through business value creation. Develop, communicate and execute the go-to-market strategy for your teams to accelerate customer adoption and grow market segment share. Meet or exceed your quarterly and yearly goals. Identify, implement, measure and improve critical KPIs that will help maintain a robust business operation. Act as an executive sponsor in key accounts. Represent the company in professional events. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 10+ years of business development, partner development, sales or alliances management experience PREFERRED QUALIFICATIONS Experience working with/ for GenAI startups or in AIML domain Experience developing GTM plans for GenAI startups Understanding of GenAI offerings, use cases Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
10.0 years
0 Lacs
Gurgaon
On-site
YOUR IMPACT: As an Account Executive, Government& Public Sector at OpenText you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. WHAT THE ROLE OFFERS: ⦁ Consultative selling and intensely listening to your customers.⦁ Preparing comprehensive territory plans.⦁ Skilfully executing each phase of the sales process from pipeline generation to closing the deal.⦁ Masterful client presentations and running effective meetings.⦁ Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers. ⦁ Thorough understanding of the Government ecosystem of customers, consultants, and system integrators. ⦁ Experience and Clear understanding of the RFP process of the Central and State Government departments ⦁ Understanding the buying process of National Public Procurement Portal ⦁ Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers. ⦁ Collaboration across all internal teams and resources to ensure you bring the best solution to your clients. WHAT YOU NEED TO SUCCEED: You have experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions. You have expert knowledge of the Government buying process and know all your key competitors and closely follow industry trends. You deploy advanced sales methodologies and tools to achieve and exceed your targets. Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day. University or Bachelor's degree; Advanced University or MBA preferred Prior selling experience includes multiple, diverse set of selling responsibilities. Considered a mentor of selling strategy, including designing strategy. Typically 10+ years of sales experience of which 5+ years should be in Government segment OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Posted 4 hours ago
0 years
4 - 5 Lacs
Gurgaon
On-site
DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector As an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines. Key job responsibilities As a delivery leader, you'll drive business outcomes through matrix team management across multiple workstreams, employing agile/hybrid/waterfall methodologies. Your responsibility encompasses end-to-end project lifecycle management, from outcome validation to successful delivery, aligned with our Delivery framework. Lead complex, multi-stream delivery engagements Validate and ensure achievement of customer business outcomes Manage risks proactively while identifying opportunities for additional value Coach teams and customers on delivery practices Partner with sales, support, and engineering teams for comprehensive solution delivery You will serve as a strategic advisor, helping customers navigate their transformation journey while fostering innovation. This includes: Providing strategic guidance and risk management Delivering training on agile methodologies Enabling partners through framework adoption Collaborating across AWS teams Gathering and channeling customer feedback to improve AWS services The role requires adaptability to handle unexpected challenges and willingness to travel to customer sites and internal events as needed. Success in this position demands effective leadership skills, agile expertise, and the ability to drive business outcomes while maintaining stakeholder relationships. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Hands on experience delivering enterprise-level IT consulting projects using Agile, Waterfall and Hybrid methodologies Working experience on Agile and Project Management delivery best practices, frameworks, methodologies and tool sets (e.g. Miro, Jira) Presented to C-level executives as well as to technical subject matter experts Experience in technical product or program management Experience in software development PREFERRED QUALIFICATIONS Project management certifications (e.g., APM, CSM,PSM, PMI-ACP, PRINCE2 SAFe (Scaled Agile), etc.) AWS / Cloud Experience and Certifications Flair for selling and operating as a Trusted Advisor Past experience as a Technical Program Manager (TPM) leading development projects. The ability Influence technical priorities and business strategy through data-driven contributions, working directly with engineering managers and software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
50.0 years
6 - 9 Lacs
Gurgaon
On-site
Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action We are seeking a skilled and detail-oriented Senior Data Governance Business Analyst to join our team. The successful candidate will play a crucial role in developing, implementing, and maintaining our data governance framework. This position requires a blend of technical knowledge, business acumen, and excellent communication skills to ensure data quality, compliance, and effective data management across the organization. Key responsibilities Conduct advanced data quality assessments and develop sophisticated data quality metrics and monitoring systems Lead cross-functional teams in complex data mapping, lineage, and metadata management projects Facilitate communication between IT and business units regarding data governance matters Implement data stewardship programmes across the organisation Implement data governance within the data platform tools and technologies Lead the design and implementation of data governance training programmes for all levels of the organisation Mentor junior data governance team members and provide guidance on best practices Develop and track key performance indicators (KPIs) for data governance programmes Contribute to the development of data governance strategies and roadmaps Knowledge and experience Good knowledge of data governance frameworks, methodologies, and industry best practices Strong understanding of data architecture, data modelling, and database design principles Understanding of 3rd-party data usage compliance requirements Experience implementing large-scale data governance initiatives Good project management skills with the ability to manage multiple projects simultaneously Strong team collaboration experience, including cross-functional teams Advanced analytical and problem-solving skills Strong communication and presentation skills, with the ability to influence senior stakeholders Proficiency in data analysis tools and technologies (e.g., SQL, Python, ) Familiarity with Agile methodologies Strategic thinker with the ability to see the big picture while managing details Strong sense of ownership and accountability Excellent interpersonal skills with the ability to build relationships across all levels of the organisation Proactive problem-solver with a results-oriented approach Adaptable and resilient in the face of challenges and changing priorities High level of integrity and commitment to data ethics Continuous learner, staying updated on emerging trends and technologies in data governance Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Find out more at HRenquiries@woodmac.com Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
Posted 4 hours ago
6.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you! Key job responsibilities Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership Manage a team of KAM- Account Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. BASIC QUALIFICATIONS 6+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors Experience managing teams Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business PREFERRED QUALIFICATIONS Experience influencing C-level executives Experience managing a team and training/on-boarding new members Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
5.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, related field, or equivalent experience 5+ years of hands-on experience in migration and modernization of mainframe applications to cloud platforms using refactoring approach Strong hands-on experience in Java and Spring Boot framework development and experience with RESTful web services using Spring Boot Proficiency in Spring framework components (Spring MVC, Spring Data, Spring Security) and Experience with ORM frameworks like Hibernate/JPA Hands-on experience in mainframe technologies including COBOL, JCL, DB2, CICS, IMS, VSAM, PL/1, Assembler, REXX, etc. Knowledge of various modernization strategies such as rehosting, replatforming, and refactoring AWS experience required, with proficiency in services such as EC2, S3, RDS, DynamoDB, Lambda, IAM, VPC, and CloudFormation Experience with build tools like Maven, Gradle and working in agile software development environments utilizing automated build-test-deploy pipelines Strong communication skills, ability to explain complex technical concepts to both technical and non-technical audiences PREFERRED QUALIFICATIONS AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) AWS Blu Age L3 certification Knowledge of testing frameworks like JUnit, Mockito Knowledge of mainframe modernization tools like Micro Focus, Blu Age, Astadia, AWS Mainframe Modernization Service Familiarity with containerization of Spring Boot applications using Docker Exposure to Generative AI coding assistants such as Amazon Q Developer, GitHub Copilot Experience with automation and scripting (e.g., Python, Shell scripting) Experience in mainframe database migration to cloud databases (e.g., DB2 to Amazon Aurora) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Conduct technical workshops, training sessions, and knowledge-sharing initiatives to upskill teams Experience in writing technical documentation and providing mentorship Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 hours ago
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