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R2R Consultants Llp
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Recovery Team Lead

Recovery Team Lead

R2R Consultants Llp

3 - 8 years

|

3 - 5 Lacs

mumbai suburban navi mumbai mumbai (all areas)

Posted:2 days ago| Platform:

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Recovery Team Lead

Location : Sion

Key Responsibilities:

Lead, motivate, and manage a team of recovery/collections executives to meet monthly and quarterly targets.
Monitor team performance through reports, dashboards, and call reviews, ensuring adherence to recovery strategies.
Allocate cases and accounts effectively for optimized recovery and fair distribution.
Ensure compliance with regulatory guidelines (RBI, legal, and company policies).
Handle escalated cases, negotiate settlements, and provide resolutions for complex accounts.
Conduct regular training and coaching sessions to enhance team performance and communication skills.
Prepare and share MIS/reports with senior management on recovery performance, outstanding accounts, and key risks.
Collaborate with legal, compliance, and other departments on recovery strategies and escalations.
Drive process improvements to increase recovery efficiency while maintaining strong customer relationships.

Key Skills & Competencies:

Strong leadership and team management skills.
Excellent communication, negotiation, and conflict resolution abilities.
Analytical mindset with proficiency in
MS Excel, Power BI, or recovery MIS tools
.
Good understanding of recovery processes, collection strategies, and compliance requirements.
Ability to work under pressure and deliver results in a
target-driven environment
.

Education & Experience:

Bachelors degree
in Finance, Commerce, or related field.
3 - 6 years of experience
in collections/recovery, with at least
2 years in a leadership role
preferred.

If interested , kindly share your resume at poonam @r2rconsults.com

More Jobs at R2R Consultants Llp

Recovery Team Lead

mumbai suburban, navi mumbai, mumbai (all areas)

INR 3 - 5 Lacs

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R2R Consultants Llp

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