Field Collection Manager

Hello Folks,

Greetings From Shining Stars ITPL!!

Are you an experienced leader in banking field collections looking for a challenging role managing a high-performing in-house team? Join and help drive the collection success in the Bangalore market!

Experience & Qualifications (Mandatory)

• Extensive Field Collection Management:

  Must possess significant, proven experience managing field collection teams (FOS). This experience must have been gained in either a

  BPO Field Collection setup

  or a

  Collections Agency role

  .

• Direct Team Handling:

  Demonstrated experience in

  directly handling and managing large field teams

  .

• In-House Focus:

  We are

  NOT

  seeking candidates whose primary experience is managing third-party collection agencies; this role requires direct management of our internal team.

• Industry Knowledge:

  Sound and comprehensive knowledge of

  banking field collections processes and associated regulatory guidelines.

• Local Market Expertise:

  Possess

  strong understanding of the

  Bangalore market and pin code-level geography

  for effective allocation and monitoring.

1. Salary:

   Up to 9.50 LPA/CTC

2. Education:

   Graduate in any discipline.

3. Communication:

   Good command over English and local languages.

** IMMEDIATE JOINERS PREFERRED OR MAXIMUM 15 DAYS OF NOTICE PERIOD CAN CONSIDER **

Key Responsibilities:

• Lead and manage

  a team of

  Field Collection Executives

  (FOS) to meet collection targets.
• Drive field collections for

  Personal Loan accounts

  in buckets X, 0 and 1.
• Ensure daily

  field follow-ups

  , productivity tracking, and reporting.
• Strategize and execute collection plans to reduce delinquency.
• Conduct regular field visits and handle escalated collection cases if required.
• Maintain MIS and collection reports as per client requirements.
• Ensure compliance with banking norms and code of conduct.
• Provide on-ground

  coaching, mentoring

  , and performance feedback to the team.

How to Apply:

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NOTE: - SHINING STARS ITPL DO NOT CHARGE ANY FEES FROM THE CANDIDATES