Recovery Specialist

1 - 3 years

2 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

  • Credit Collections, Bad Debt, Old Dues, Recovery, recovery portfolio with respect to collections
  • Contact customers to negotiate payment plans & resolve outstanding balances.
  • Explain payment plans and the importance of timely payments.
  • Update account notes accurately and adjust statuses per guidelines.
  • Research and resolve disputed balances
  • Review collection up unit and changes account status based on established procedures.

Preferred candidate profile

  • Strong English skills (written & verbal).
  • Experience in credit card collections is a plus.
  • Minimum 1 year of International US Credit Card Debt Collections, sales, or retention experience required.
  • HSC or 10+ 2 -Diploma / Graduation required

Perks and Benefits -

  • Shift: Night / Days Off: Saturday and Sunday
  • Transport facility Pickup & Drop Provided
  • Incentive opportunity depending upon your performance

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