Mega Walk-IN Drive at Mumbai Location from Monday to Friday Timing- 1:30PM-5:00PM Mumbai Location: This is a Work from Office position and location is Navi Mubai ( Vashi) Role and Responsibilities functional/operational: Handling inbound customer service calls and making outbound calls whenever required Handle customer questions, complaints, and payment inquiries with the highest degree of courtesy and professionalism to resolve customer issues To achieve First call resolution on each call to ensure the customer receives world class customer service Should be able to comprehend the language of the customer and provide correct resolution to the queries QUALIFICATIONS: Graduate Freshers or HSC + Minimum 6 months of experience. Ability to read write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer typing at the same time talking over the phone Compensation : INR : 2,70,000 to 2,95000 per year plus Performance Variables pay upto 13000/- Shift: Night / Days Off: Saturday and Sunday, Two Way Cab Provided Build Your Future! Come join our thriving team as a Customer Support Office Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Generous Incentive opportunity Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays! Transport facility (Depends on policy and shift) - Transportation provided Working 5 days/week Contact No. Mumbai Location - Kaif Sajid - 9653227292 Toll Free No- 000-800-919-1844 Life at TSI- Where Work Feels Good At TSI, our people are our brand. We're powered by those who live and breathe our values every day simplicity, empathy, transparency, honesty, partnership, and above all, great service. Our culture isn't just written on wall sit shows in the way we show up for each other and for our customers. Here's what sets us apart: We Run It Like We Own It Every task, every call, every customer we take pride in what we do. We Get It Done The Right Way With integrity, consistency, and a commitment to quality. We Take Care of Each Other Teamwork is at the heart of how we grow. We Create Consumer and Customer Advocates By making every interaction count. We Enjoy The Ride Because work should be rewarding and fun. From themed Fun Fridays to regular engagement activities, theres always something to look forward to at TSI. The vibe is high-energy, positive, and professional. We celebrate achievements, encourage fresh ideas, and create a space where people can thrive.

Job description * Transworld Systems India Private Limited is the Indian subsidiary of Transworld Systems Inc. (TSI), a U.S.-based leader in tech-enabled Business Process Outsourcing (BPO), specializing in Accounts Receivable Management (ARM), Customer Experience BPO (CXBPO), legal services, and loan servicing solutions. ROLE AND RESPONSIBILITIES: Functional/operational: Handling inbound customer service calls and making outbound calls whenever required Handle customer questions, complaints, and payment inquiries with the highest degree of courtesy and professionalism to resolve customer issues To achieve First call resolution on each call to ensure the customer receives world class customer service Should be able to comprehend the language of the customer and provide correct resolution to the queries QUALIFICATIONS: Bachelors Degree or equivalent Undergraduates with 6 months of experience Ability to read write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer skills / Typing Skill at the same time talking over the phone PERKS AND BENEFITS Health & Insurance Benefits Provident Fund (PF) Incentive Programs Policies Shift Timings: Fixed US shift Weekends Off: Saturdays and Sundays off. Transportation: Free cab facilities are provided for employees. BANGALORE OFFICE LOCATION Registered Address: Pritech Park, Block No. 12, 3rd Floor, B Wing, Bellandur Village, Sarjapur-Marathahalli Ring Road, Bangalore, Karnataka 560103 For Scheduling Interview Contact HR Akila : 9632572812 *Refer your Friends who is looking out for Job*

Mega Walk-IN Drive at Transworld Systems India Pvt. Ltd (TSI) from Monday to Friday Timing- 3:30PM-8:00PM Bangalore Location: This is a Work from Office position and location is Bangalore at 3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103 Job description Credit Collections, Bad Debt, Old Dues, Recovery, recovery portfolio with respect to collections Contact customers to negotiate payment plans & resolve outstanding balances. Explain payment plans and the importance of timely payments. Update account notes accurately and adjust statuses per guidelines. Research and resolve disputed balances Review collection up unit and changes account status based on established procedures. Qualification Required HSC or 10+ 2 -Diploma / Graduation required Minimum 1 year of International US Credit Card Debt Collections, sales, or retention experience required. Strong English skills (written & verbal). Experience in credit card collections is a plus. Must follow a set schedule, including breaks and lunches Compensation: INR : 4,00,000 to 5,00,000 per year plus Performance Variables pay upto 1,00,000/- Monthly Shift: Night Week Off : Saturday and Sunday Transport : Two Way Cab Provided Work From Office Build Your Future! Come join our thriving team as Customer Support Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (Transworld Systems India) ? Paid training Team-oriented work environment Growth opportunity Generous Incentive opportunity Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays! Transport facility (Depends on policy and shift) - Transportation provided Working 5 days/week Want to speak to us? Contact Number Bangalore: +91-9113015045 Toll Free No: 000-800-919-1844 Life at TSI- Where Work Feels Good At TSI, our people are our brand. We're powered by those who live and breathe our values every day simplicity, empathy, transparency, honesty, partnership, and above all, great service. Our culture isn't just written on wall sit shows in the way we show up for each other and for our customers. Here's what sets us apart: We Run It Like We Own It Every task, every call, every customer we take pride in what we do. We Get It Done The Right Way With integrity, consistency, and a commitment to quality. We Take Care of Each Other Teamwork is at the heart of how we grow. We Create Consumer and Customer Advocates By making every interaction count. We Enjoy The Ride Because work should be rewarding and fun. From themed Fun Fridays to regular engagement activities & team building sessions, there's always something to look forward to at TSI. The vibe is high-energy, positive, and professional. We celebrate achievements, encourage fresh ideas, and create a space where people can thrive.

Build Your Future! Come join our thriving team as a Team Lead for Collection Executives! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the collections arena. Please Note: English language proficiency is required for this role. This is a full-time , work from office. Night shift (5.30 PM- 2.30 AM) (6.30 PM 3.30 AM) Week Off - Sat & Sun Fix Off Work Location: 3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103 To Schedule your Interview or for further queries Contact HR Akila @9632572812 Ideal Candidate Qualifications: Strong English skills (written & verbal). Experience as Team Lead in credit card collections is a plus. Collections, Sales, or Retention experience required. 2-5 years of International Collections Experience as Team Lead(U.S., U.K., AUS, UAE , EUR) required. Strong communication, negotiation, and active listening skills. HSC or 10+ 2 -Diploma / Graduation required Why should you consider TSI (part of TSI family of companies)? Paid training Team-oriented work environment Growthopportunity Generous Incentive opportunity Comprehensive benefits package available: including medical insurance, paid time off and paid holidays! Transport facility (As per policy and shift) - Transportation provided Working 5 days/week Interested Candidates kindly share resume - Akila.Ravi@tsico.com This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

JOB TITLE Claim Resolution Specialist JOB PURPOSE TSI Healthcare specializes in revenue cycle management, offering tailored solutions for healthcare providers to address third-party insurance claims denials, manage underpayments, and optimize reimbursement processes. The Claim Resolution Specialist plays a versatile role in the claims workflow, tasked with submitting appeals to overturn denials and trigger payments or determining whether further action, such as additional appeals or account closure, is required. Specialists in this role may prioritize tasks based on claim complexity and workload, ensuring optimal productivity while maintaining compliance and accuracy. By efficiently processing high volumes of low-balance claims, the specialist ensures compliance, accuracy, and revenue recovery that supports client success. PRIMARY RESPONSIBILITIES Appeal Submission and Resolution: Prepare and submit well-documented and persuasive appeals for denied claims, leveraging payer guidelines, contracts, fee schedules, and medical records to resolve issues and trigger payments. Escalation Management: Address claims escalated by Claim Status Specialists, resolving complex denial scenarios such as coding disputes, medical necessity issues, or payer policy conflicts. Underpayment Resolution: Investigate and address discrepancies between expected and actual payments, taking corrective action to resolve underpayments. Final Determination: Evaluate claims to determine if they are resolved or require further action, such as additional appeals, escalation, or account closure based on client requirements. Account Closure: Review and close accounts when collection efforts have been exhausted, ensuring proper documentation and compliance with client guidelines. Account Review Feedback: Identify incorrectly resolved claims and return them to the appropriate team for review, correction, or training, contributing to process improvements. Collaboration: Utilize documentation provided by Document Retrieval Specialists and Claim Status Specialists to perform resolution activities efficiently PERSON SPECIFICATION High school diploma or equivalent required. Minimum of three years of experience in healthcare claims management, denial resolution, or appeal writing. • Experience in high-volume, low-balance claims processing preferred. Familiarity with payer-specific policies, reimbursement methodologies, and contract terms. Knowledge of coding principles (e.g., CPT, ICD-10, HCPCS) and medical necessity documentation is a plus. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. This Job Description has been discussed with me and I understand its contents expected of me as an incumbent of this position. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. For Further Quarries / to Schedule Interview Contact HR Akila @9632572812 Email: Akila.Ravi@tsico.com