Reconciliation _Helpdesk

Job Description

Profile - AP Helpdesk Exp - 3 Years Location - Pune Interested candidates can contact 9368485265 & can drop resume at kmprachi@bdo.in Reconciliation/ Helpdesk Ability to resolve AP disputes within an agreed timeline with required level of accuracy. Responsible for Helpdesk emails & Meeting of KPI & SLA. Answering Vendor/Clients query through emails with the clear RCA and preventive action. Work closely with other departments, such as procurement, finance, and operations, to resolve issues and ensure smooth workflow Respond to vendor inquiries regarding payment status, discrepancies, and account balances. Needs to perform Vendor account reconciliation and to monitor the exceptions and to communicate exceptions to internal/external clients. Train and mentor junior team members in accounts payable processes. Research, identify and complete all open issues and maintenance of tasks in a timely manner Assist in key project work, assuming responsibility for ensuring that key deliverables and milestones are met. MIS and Month end closing handling. Ensure compliance with company policies, procedures, and accounting principles Identify and implement process improvements to enhance efficiency and accuracy. Assist with financial audits, providing necessary documentation and explanations. Payment Process: Prepare payment runs as per payment schedules, including checks, ACH, wire transfers, and other payment methods according to client requirements. Adherence of Internal and external approvals by following all the critical parameters. Perform Ad Hoc payment requests. Ensure that payments are made in accordance with company policies and payment terms. Returns to be handled and coordinated with the Treasury team. Prepare regular reports on payment activities, aging and Debit balance reports. Experience with international payments and currency conversions. Ability to resolve AP Payments disputes within an agreed timeline with required level of accuracy. Train and mentor junior team members in accounts payable processes. Research, identify and complete all open issues and maintenance of tasks in a timely manner Assist in key project work, assuming responsibility for ensuring that key deliverables and milestones are met. Ensure compliance with company policies, procedures, and accounting principles