Receptionist/Administrator

Position Overview The Receptionist will serve as the first point of contact for clients, visitors, and vendors. This role ensures a professional, welcoming environment and smooth front-desk operations, enabling real estate agents and staff to focus on core activities. 3. Key Responsibilities Front Desk Management: Greet visitors and clients in a warm, professional manner Answer, screen, and route incoming phone calls; take and relay messages Maintain a neat, organized reception area and common spaces Appointment & Calendar Coordination: Schedule, confirm, and track client appointments and property viewings Coordinate meeting rooms and virtual call setup as needed Administrative Support: Handle incoming/outgoing mail, courier packages, and office deliveries Assist with data entry, filing, record keeping, and document preparation (leases, contracts, flyers) Monitor office supplies and place orders proactively Client & Agent Assistance: Provide basic property information and direct more complex queries to agents Assist in event coordination like open houses—setting up signage, refreshments, etc. 4. Qualifications Education: High school diploma or equivalent; degree or certification in office administration or real estate is a plus Experience: 1–3 years in a receptionist or administrative role, preferably in real estate or property Experience using office and real estate management software (CRM, MLS, Microsoft Office Suite) 5. Skills & Competencies Strong verbal and written communication; professional phone etiquette climbtheladder.com Excellent organizational skills and ability to multitask in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with real estate Client-focused mindset—friendly, patient, discreet, and service-oriented Attention to detail and basic problem-solving skills 6. Working Conditions Office-based , with occasional after-hours work or weekend shifts to accommodate client appointments Able to assist with light physical tasks (e.g., handling mail and supplies) Professional attire required 7. Performance & Growth Monitor appointment metrics, phone response time, and client satisfaction Opportunities to advance to roles such as Office Administrator, Real Estate Assistant, or Property Coordinator Compensation & Benefits Competitive salary, commensurate with experience. Job Type: Full-time Schedule: Day shift Language: English (Preferred) Work Location: In person