Receptionist/Administration

The Receptionist cum Administrator serves as the first point of contact for clients and members while handling administrative duties and supporting sales operations. This role combines front-office management, customer service, and inside sales responsibilities to ensure smooth operations and revenue growth.

Key ResponsibilitiesReception & Front Office:

• Welcome members and clients with professionalism and warmth.
• Manage incoming calls, emails, and inquiries efficiently.
• Schedule appointments, maintain bookings, and manage the front desk.
• Ensure a clean, organized, and professional reception area.

Administrative Duties:

• Maintain records, reports, and membership databases.
• Handle billing, invoicing, and follow-up on payments.
• Support internal communication and office coordination.

Sales / Membership Duties:

• Promote services, packages, and membership plans to prospects.
• Follow up on leads, inquiries, and walk-ins to generate sales.
• Maintain sales records, CRM entries, and reports for management.
• Assist in marketing campaigns, events, and member retention initiatives.

Qualifications & Skills

• High school diploma or higher; Bachelor’s preferred.
• Experience in reception, administration, or sales (fitness/gym experience preferred).
• Excellent communication, interpersonal, and organizational skills.
• Basic computer skills (MS Office, CRM, billing software).
• Customer-focused, proactive, and able to multitask.
• Sales-oriented with the ability to meet targets.

Benefits

• Hands-on experience in front-office operations, administration, and sales.
• Opportunity for incentives/commissions on sales.
• Professional training and development.
• Career growth in administration, sales, and customer service.
• Access to fitness/wellness facilities (if applicable).

Job Type: Full-time

Pay: ₹8,086.00 - ₹10,973.19 per month

Ability to commute/relocate:

• Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Front desk: 1 year (Required)

Work Location: In person