Receptionist

0 years

1 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Front Desk & Member Experience

  • Greet and check-in members and guests with energy and professionalism
  • Maintain a welcoming, clean, and organized front desk and lounge area
  • Manage phone calls, emails, and inquiries about memberships, classes, and schedules
  • Handle member check-ins, class bookings, and basic account management

Sales & Client Engagement

  • Conduct tours of the facility and confidently explain membership options
  • Follow up with leads and prospects to drive new membership sales
  • Achieve monthly sales and retention goals
  • Build strong relationships with members to increase satisfaction and referrals

Management & Operations

  • Oversee daily front desk operations and assist with opening/closing procedures
  • Support management in scheduling staff and coordinating team communications
  • Track member attendance, payments, and performance metrics
  • Assist with marketing efforts (social media, events, challenges, etc.)

Qualificationa:

  • Strong communication and interpersonal skills
  • Highly organized and detail-oriented
  • Comfortable using gym management software or CRM tools
  • Passionate about fitness, wellness, and helping others achieve their goals
  • Flexible schedule (availability for early mornings, evenings, and weekends a plus)

Job Types: Full-time, Part-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Expected hours: No more than 8 per week

Benefits:

  • Flexible schedule
  • Paid sick time

Work Location: In person

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