Receptionist

Job Title:

Location:

Experience Required:

About Palmonas:

Palmonas is a premium lifestyle and jewelry brand that combines elegance with modernity. We pride ourselves on delivering a seamless experience to our clients and staff, starting from the front desk to every aspect of our operations.

Role Overview:

Receptionist / Travel Desk Executive

Key Responsibilities:

Travel Desk Management (Mandatory Experience):

• Independently manage end-to-end travel arrangements including flight bookings, hotel accommodations, local transport, and visa processing for domestic and international travel.
• Develop and maintain strong partnerships with travel vendors, agencies, airlines, hotels, and transport providers.
• Negotiate contracts and rates with travel partners to ensure cost-effective and high-quality services.
• Monitor vendor performance and resolve any service issues promptly.
• Prepare detailed travel itineraries and manage travel documentation and reimbursements.
• Handle travel-related emergencies, rescheduling, and last-minute changes promptly and efficiently.
• Maintain records of travel expenses, vendor contacts, and travel history.
• Ensure compliance with company travel policies and budget guidelines.

Reception & Front Desk Duties:

• Welcome visitors, clients, and vendors with professionalism and warmth.
• Manage incoming calls, emails, and queries; direct them appropriately.
• Maintain reception area organization and ensure it reflects Palmonas’ brand.
• Handle courier and mail services efficiently.
• Maintain visitor logs and security protocols.

Requirements:

• Minimum 3 years of experience with mandatory focus on Travel Desk management.

• Experience in managing travel vendor partnerships and contract negotiations.
• Excellent communication and interpersonal skills.
• Strong proficiency with travel booking systems and MS Office applications.
• Ability to multitask, prioritize, and work under pressure.
• Professional appearance and demeanor.