Receptionist & Logistics Customer Care

0 - 4 years

0 - 2 Lacs

mumbai suburban mumbai (all areas)

Posted:9 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Answer/receive calls professionally to provide information about the status of Orders & Accounts etc

  • Receiving Orders through mail/call and initiate the Order processing.
  • Follow up with the depots on the status of the Order and provide the order status to the clients.
  • End to End order management
  • Resolve customer problems with regard to service, quality and account reconciliation.
  • Coordinate with designated departments to resolve customer grievances or customer request.

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