Receptionist

Receptionist – Job Description

1. Front Desk Operations & Guest Handling:

• Greet and welcome all visitors, clients, and employees in a professional and friendly manner.
• Manage the visitor logbook, issue visitor passes, and ensure adherence to security protocols.
• Guide guests to the appropriate meeting rooms or staff members and offer refreshments as required.
• Handle guest queries and provide accurate information about the organization.

2. Call Management:

• Answer, screen, and direct incoming phone calls promptly and courteously.
• Take and relay messages accurately to concerned employees.
• Manage front desk email correspondence and respond to routine inquiries.

3. Travel and Booking Assistance:

• Support travel arrangements such as flight, hotel, and cab bookings for employees as needed.
• Coordinate with the admin team for urgent bookings and approvals.

4. Event and Food Coordination:

• Assist in ordering food, cakes, and other items for office events and celebrations.
• Liaise with vendors to ensure timely delivery and setup for events.

5. Office Support and Maintenance:

• Maintain cleanliness and organization of the reception area.
• Coordinate with housekeeping and maintenance staff for smooth daily operations.

6. Inventory and Supplies:

• Track and manage stock levels of front desk supplies (stationery, visitor passes, etc.).
• Raise requests for replenishment and ensure timely delivery.

7. Record Keeping:

• Maintain accurate records of front desk activities, visitor logs, and courier dispatches.
• Assist in updating SOPs related to reception duties.

8. Flexibility and Responsiveness:

• Be available to support urgent administrative tasks beyond regular office hours when needed.
• Address employee queries related to reception and administrative support promptly.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Work Location: In person