2 - 6 years

2 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greeting and Welcoming:

Providing a friendly and professional first impression to all visitors, clients, and employees.

  • Answering Phones:

Managing a multi-line phone system, answering calls, and directing them to the appropriate personnel or department.

  • Managing Inquiries:

Responding to general inquiries, providing information, and directing visitors to the right individuals or resources.

  • Administrative Support:

Handling tasks such as scheduling appointments, managing mail and deliveries, and maintaining office supplies.

  • Maintaining the Reception Area:

Ensuring the reception area is clean, organized, and presentable at all times.

  • Communication:

Facilitating communication between different departments and external contacts.

  • Other duties:

May include tasks like photocopying, filing, and assisting with travel arrangements.

Essential Skills:

  • Communication Skills:

Excellent verbal and written communication is crucial for interacting with visitors and colleagues.

  • Customer Service:

A friendly and helpful attitude is essential for creating a positive experience.

  • Organization:

Receptionists need strong organizational skills to manage multiple tasks and keep the front desk area tidy.

  • Multitasking:

They must be able to handle multiple phone calls, greet visitors, and perform other tasks simultaneously.

  • Problem-Solving:

Ability to address and resolve issues that may arise at the front desk.

  • Technical Skills:

Basic computer skills are necessary for tasks like data entry, email, and using office equipment.

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