Receptionist

Key Responsibilities

• Warmly greet customers as they enter the shop and offer friendly assistance.
• Provide information about products, ongoing offers, and store sections.
• Maintain the customer waiting area and ensure it is clean and welcoming.
• Answer phone calls, respond to inquiries, and manage walk-in customer queries.
• Assist customers by coordinating with sales staff and directing them to the required department (ladies wear, gents wear, kids wear, boutique section, etc.).
• Maintain appointment schedules for the boutique (stitching consultations, measurements, etc.).
• Record customer details for boutique orders or alterations when required.
• Handle billing support during peak hours (if required).
• Maintain daily logs (visitor register, enquiry register, etc.).
• Ensure proper display of promotional materials and store information at the front desk.
• Assist in managing customer complaints politely and efficiently.
• Coordinate with the store manager and sales team for smooth front-office operations.

Skills & Qualifications

• Minimum qualification: SSLC/+2 or any diploma/degree.
• Good communication skills in English and local language.
• Pleasant personality, polite behavior, and customer-friendly attitude.
• Basic knowledge of textiles and boutique services (preferred, not mandatory).
• Ability to multitask and handle pressure during peak hours.
• Basic computer knowledge (MS Office, billing system).
• Prior experience in textile shops, boutiques, or customer service roles is an added advantage.

Work Environment

• Standing and interacting with customers throughout the day.
• Coordinating with sales, boutique designers, and billing staff.
• Fast-paced retail environment with high customer interaction.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹151,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person