Receptionist

Core Responsibilities: Greeting and Assisting Visitors: Welcoming guests, directing them to the appropriate person or department, and ensuring a positive first impression. Answering and Routing Calls: Professionally answering phone calls, taking messages, and transferring calls to the correct individuals. Party Booking: Taking party booking related orders. Managing Appointments: Scheduling appointments, maintaining calendars, and coordinating meetings. Handling Mail and Deliveries: Receiving, sorting, and distributing mail, packages, and other deliveries. Maintaining the Reception Area: Ensuring the reception area is tidy, organized, and presentable. Providing Information: Answering general inquiries and providing information to visitors and callers. Administrative Support: Assisting with tasks such as data entry, filing, photocopying, and other basic office duties. Managing Office Supplies: Monitoring office supplies and ordering replacements as needed. Security: Maintaining security by monitoring access and following established procedures. Skills and Qualifications: Excellent Communication Skills: Both verbal and written, to effectively interact with visitors, callers, and colleagues. Strong Organizational Skills: To manage multiple tasks, maintain schedules, and keep the reception area organized. Multitasking Abilities: To handle various responsibilities simultaneously. Proficiency in Microsoft Office Suite: Particularly Word, Excel, and Outlook. Customer Service Skills: To provide a positive and helpful experience for visitors and callers. Professional Appearance and Demeanor: To create a positive first impression. Ability to Handle Confidential Information: Discretion and professionalism are important when dealing with sensitive information. High School Diploma or Equivalent: A common requirement for receptionist positions. Experience with Office Equipment: Such as phones, fax machines, printers, and copiers.