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Home
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Alpha heal
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Receptionist

Receptionist

Alpha heal

0 years

1 - 2 Lacs

Thiruvananthapuram

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

service schedule management payments billing certification communication data scheduling

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a warm, organized, and professional receptionist to be the first point of contact at our skin and hair clinic. The ideal candidate will manage the front desk, handle administrative tasks, and provide excellent customer service to ensure a welcoming and smooth patient experience.

Key Responsibilities:

Greet and welcome patients and visitors with a friendly, professional attitude
Schedule appointments and manage the clinic calendar efficiently
Answer phone calls, emails, and WhatsApp messages promptly and courteously
Maintain patient records and update information in the clinic management system
Coordinate with doctors, aestheticians, and staff for smooth daily operations
Handle payments, issue receipts, and maintain billing records
Ensure the reception area is clean, tidy, and presentable at all times
Assist with patient inquiries regarding treatments, services, and products
Follow up with patients for feedback, appointment reminders, and after-care
Manage stock of front-office items and clinic brochures/flyers

Requirements:

High school diploma or equivalent; additional certification in administration or customer service is a plus
Proven experience as a receptionist, front desk representative, or similar role (experience in a clinic is preferred)
Excellent communication and interpersonal skills
Proficiency in MS Office, basic data entry, and appointment scheduling software
Polite, calm, and patient-oriented demeanor
Ability to multitask and manage time efficiently
Knowledge of skincare and hair treatments is an added advantage

Job Type: Full-time

Pay: ₹15,000.00 - ₹21,655.20 per month

Language:

English (Preferred)

Work Location: In person

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