Key Responsibilities: Handle inbound and outbound calls with empathy and professionalism Provide complete and concise information about our treatment programs and services Schedule appointments and continuous follow-ups Handling target walk-ins and on a daily basis Maintain accurate records of interactions and progress Achieve daily calling targets What We’re Looking For: Strong communication and interpersonal skills Ability to speak English and Hindi both fluently Empathy and patience in dealing with sensitive situations Prior experience in telecalling or customer service is a plus Perks: Female candidates are preferred Accommodation facilities are also available, if required. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) English (Preferred) Work Location: In person
Key Roles & Responsibilities : Strategic HR Leadership Develop and implement HR strategies aligned with the centre’s mission and long-term goals. Advise senior management on human capital planning, workforce optimization, and organizational development. Design and monitor KPIs to measure HR effectiveness and staff engagement. Talent Acquisition & Workforce Planning Lead end-to-end recruitment for clinical (psychiatrists, psychologists, nurses, therapists) and non-clinical roles. Build partnerships with medical colleges, psychology institutions, and professional associations. Ensure timely onboarding, cultural integration, and training for new hires. Employee Relations & Well-being Foster a supportive, stigma-free, and ethical workplace culture that reflects mental health sensitivity. Act as a trusted mediator in employee grievances, disciplinary matters, and conflict resolution. Implement employee wellness programs, stress management initiatives, and burnout prevention strategies. Compliance & Legal HR Management Ensure compliance with all applicable labor laws, mental health regulations, POSH Act, and employment policies. Maintain accurate records for audits, inspections, and statutory reporting. Liaise with external legal and compliance consultants when needed. Performance Management & Learning Design and implement performance appraisal systems that are development-oriented. Promote continuous learning through training, workshops, and case-study-based knowledge sharing. Identify skill gaps and plan targeted development for staff, especially in trauma-informed and client-centric care. Policy Development & Implementation Create, update, and communicate HR policies, SOPs, and code of conduct in line with healthcare and mental health standards. Ensure fair, unbiased, and transparent HR practices across departments. HR Operations & Systems Oversee payroll, attendance, leave management, and HRMS functionalities. Ensure data accuracy and confidentiality of staff records. Manage vendor relationships for insurance, background checks, and outsourced services. Culture & Employer Branding Position the centre as an "Employer of Choice" in the mental health and healthcare sector. Drive employee recognition, engagement activities, and internal communication campaigns. Qualifications & Competencies: Master’s degree in Human Resources / Business Administration or related field. Minimum 10 years of progressive HR experience, preferably with 3+ years in healthcare, mental health, or NGO settings. Deep understanding of the emotional demands of working in mental health environments. Proven leadership, communication, and interpersonal skills. Strong ethics, empathy, discretion, and emotional resilience. Preferred Traits: Trauma-informed and psychologically safe leadership style. Familiarity with mental health legislation and ethical frameworks. Passion for social impact and inclusive work culture. Tech-savvy with experience in HRIS, ATS, and digital tools Females candidates will be preferred. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Application Question(s): Mention the experience in years and kindly specify the industry that you have worked with. Work Location: In person
Key Responsibilities: Assist with end-to-end recruitment for technical and support staff (physiotherapists, aides, technicians, etc.) Manage onboarding, documentation, induction , and employee record-keeping Support attendance, payroll coordination, leave management , and daily HR operations Coordinate employee engagement activities, wellness initiatives, and internal communication Ensure compliance with labour laws, HR policies, and healthcare standards Liaise between employees and management to ensure a positive work culture Maintain HRMS and support reporting requirements for audits and internal reviews Work closely with the HR Manager on performance tracking, training coordination, and grievance handling Who You Are: At least 1+ years of experience in an HR operations role (healthcare experience preferred) Strong organizational and communication skills Comfortable using HR software, MS Office, and digital tools A team player with a passion for people, systems, and continuous improvement Based in Indore or willing to relocate Male candidates will be preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: English (Preferred) Work Location: In person
Key Responsibilities: Handle inbound and outbound calls with empathy and professionalism Provide complete and concise information about our treatment programs and services Schedule appointments and continuous follow-ups Handling target walk-ins and on a daily basis Maintain accurate records of interactions and progress Achieve daily calling targets What We’re Looking For: Strong communication and interpersonal skills Ability to speak English and Hindi both fluently Empathy and patience in dealing with sensitive situations Prior experience in telecalling or customer service is a plus Perks: Female candidates are preferred Accommodation facilities are also available, if required. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) English (Preferred) Work Location: In person
Roles and Responsibilities: Front Desk Management Greet all incoming patients, visitors, and staff with warmth, professionalism, and courtesy. Ensure the reception area is clean, welcoming, and organized at all times. Patient Registration & Scheduling Register new patients, collect necessary documentation, and enter details accurately into the system. Manage appointment scheduling for physiotherapists, doctors, and specialists. Handle rescheduling, cancellations, and follow-ups efficiently. Telephonic & Online Communication Answer phone calls and respond to queries regarding services, timings, fees, etc. Coordinate with patients and caregivers through phone, WhatsApp, or email for reminders and updates. Billing & Payment Support Assist patients with billing inquiries and coordinate with the accounts department for smooth transactions. Issue payment receipts and maintain a daily cash register (if applicable). Coordination with Clinical Staff Communicate patient arrivals, appointment changes, and urgent cases to doctors and therapists. Support smooth workflow between front office and treatment teams. Visitor Management Maintain a visitor logbook and ensure protocols are followed for guest entry. Guide visitors politely and ensure they reach the correct department or personnel. Record Keeping & Admin Support Maintain updated patient records, appointment logs, and referral lists. Provide basic administrative assistance such as printing, scanning, document filing, etc. Patient Experience & Support Ensure patients are comfortable and guided throughout their visit. Handle complaints or concerns with empathy and escalate serious issues to management. Key Skills & Attributes: Excellent communication and interpersonal skills Presentable, well-groomed, and confident demeanour Basic knowledge of MS Office and clinic management software Ability to multitask and stay calm under pressure Fluency in Hindi and English (knowledge of local dialects is a plus) Prior experience in a healthcare/reception/front desk role preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Language: English (Preferred) Work Location: In person
Roles and Responsibilities: State-wide Field Marketing Strategically plan and execute field marketing activities across entire Madhya Pradesh . Identify and tap into potential referral networks including doctors, hospitals, clinics, wellness centres, NGOs, and corporate wellness programs. Brand Awareness & Promotion Actively promote the services of the Rehabilitation Centre and Physiotherapy Centre in Indore through on-ground marketing campaigns. Represent the brand in medical camps, conferences, seminars, and local health events. Referral and Relationship Management Build and maintain strong relationships with healthcare professionals, clinics, and local influencers to generate consistent referrals. Ensure a positive brand image through professional and ethical conduct Lead Generation & Conversion Support Generate high-quality leads through field activities, hospital visits, and community outreach programs. Coordinate with internal teams to ensure timely follow-ups and conversion of leads. Territory Planning & Reporting Develop a detailed territory plan and weekly/monthly schedules to ensure optimal coverage of all key regions within MP. Maintain and submit regular reports on visits, activities, leads generated, and outcomes. Market Intelligence Collect feedback and insights from the field to help shape service offerings, marketing strategies, and competitive positioning. Monitor competitors’ activities and suggest improvements for differentiation. Training & Knowledge Sharing Keep up-to-date with rehab and physiotherapy practices to effectively communicate benefits to potential clients and stakeholders. Train junior marketers or support staff if needed. Event Coordination Organize and manage health camps, awareness drives, and promotional events across cities and towns in MP. Work closely with operations and clinical teams for smooth execution. Qualifications & Skills: MBA in Marketing or related specialization. Minimum 5 years of field marketing experience, preferably in the medical/healthcare sector . Strong interpersonal, communication, and negotiation skills. Willingness to travel extensively across Madhya Pradesh. Self-motivated with the ability to work independently. Knowledge of the local language and regional culture will be a strong advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) Work Location: In person
Roles and Responsibilities: Front Desk Management Greet all incoming patients, visitors, and staff with warmth, professionalism, and courtesy. Ensure the reception area is clean, welcoming, and organized at all times. Patient Registration & Scheduling Register new patients, collect necessary documentation, and enter details accurately into the system. Manage appointment scheduling for physiotherapists, doctors, and specialists. Handle rescheduling, cancellations, and follow-ups efficiently. Telephonic & Online Communication Answer phone calls and respond to queries regarding services, timings, fees, etc. Coordinate with patients and caregivers through phone, WhatsApp, or email for reminders and updates. Billing & Payment Support Assist patients with billing inquiries and coordinate with the accounts department for smooth transactions. Issue payment receipts and maintain a daily cash register (if applicable). Coordination with Clinical Staff Communicate patient arrivals, appointment changes, and urgent cases to doctors and therapists. Support smooth workflow between front office and treatment teams. Visitor Management Maintain a visitor logbook and ensure protocols are followed for guest entry. Guide visitors politely and ensure they reach the correct department or personnel. Record Keeping & Admin Support Maintain updated patient records, appointment logs, and referral lists. Provide basic administrative assistance such as printing, scanning, document filing, etc. Patient Experience & Support Ensure patients are comfortable and guided throughout their visit. Handle complaints or concerns with empathy and escalate serious issues to management. Key Skills & Attributes: Excellent communication and interpersonal skills Presentable, well-groomed, and confident demeanour Basic knowledge of MS Office and clinic management software Ability to multitask and stay calm under pressure Fluency in Hindi and English (knowledge of local dialects is a plus) Prior experience in a healthcare/reception/front desk role preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Language: English (Preferred) Work Location: In person
Roles and Responsibilities: State-wide Field Marketing Strategically plan and execute field marketing activities across entire Madhya Pradesh . Identify and tap into potential referral networks including doctors, hospitals, clinics, wellness centres, NGOs, and corporate wellness programs. Brand Awareness & Promotion Actively promote the services of the Rehabilitation Centre and Physiotherapy Centre in Indore through on-ground marketing campaigns. Represent the brand in medical camps, conferences, seminars, and local health events. Referral and Relationship Management Build and maintain strong relationships with healthcare professionals, clinics, and local influencers to generate consistent referrals. Ensure a positive brand image through professional and ethical conduct Lead Generation & Conversion Support Generate high-quality leads through field activities, hospital visits, and community outreach programs. Coordinate with internal teams to ensure timely follow-ups and conversion of leads. Territory Planning & Reporting Develop a detailed territory plan and weekly/monthly schedules to ensure optimal coverage of all key regions within MP. Maintain and submit regular reports on visits, activities, leads generated, and outcomes. Market Intelligence Collect feedback and insights from the field to help shape service offerings, marketing strategies, and competitive positioning. Monitor competitors’ activities and suggest improvements for differentiation. Training & Knowledge Sharing Keep up-to-date with rehab and physiotherapy practices to effectively communicate benefits to potential clients and stakeholders. Train junior marketers or support staff if needed. Event Coordination Organize and manage health camps, awareness drives, and promotional events across cities and towns in MP. Work closely with operations and clinical teams for smooth execution. Qualifications & Skills: MBA in Marketing or related specialization. Minimum 5 years of field marketing experience, preferably in the medical/healthcare sector . Strong interpersonal, communication, and negotiation skills. Willingness to travel extensively across Madhya Pradesh. Self-motivated with the ability to work independently. Knowledge of the local language and regional culture will be a strong advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) Work Location: In person
Roles and Responsibilities: State-wide Field Marketing Strategically plan and execute field marketing activities across entire Madhya Pradesh . Identify and tap into potential referral networks including doctors, hospitals, clinics, wellness centres, NGOs, and corporate wellness programs. Brand Awareness & Promotion Actively promote the services of the Rehabilitation Centre and Physiotherapy Centre in Indore through on-ground marketing campaigns. Represent the brand in medical camps, conferences, seminars, and local health events. Referral and Relationship Management Build and maintain strong relationships with healthcare professionals, clinics, and local influencers to generate consistent referrals. Ensure a positive brand image through professional and ethical conduct Lead Generation & Conversion Support Generate high-quality leads through field activities, hospital visits, and community outreach programs. Coordinate with internal teams to ensure timely follow-ups and conversion of leads. Territory Planning & Reporting Develop a detailed territory plan and weekly/monthly schedules to ensure optimal coverage of all key regions within MP. Maintain and submit regular reports on visits, activities, leads generated, and outcomes. Market Intelligence Collect feedback and insights from the field to help shape service offerings, marketing strategies, and competitive positioning. Monitor competitors’ activities and suggest improvements for differentiation. Training & Knowledge Sharing Keep up-to-date with rehab and physiotherapy practices to effectively communicate benefits to potential clients and stakeholders. Train junior marketers or support staff if needed. Event Coordination Organize and manage health camps, awareness drives, and promotional events across cities and towns in MP. Work closely with operations and clinical teams for smooth execution. Qualifications & Skills: MBA in Marketing or related specialization. Minimum 5 years of field marketing experience, preferably in the medical/healthcare sector . Strong interpersonal, communication, and negotiation skills. Willingness to travel extensively across Madhya Pradesh. Self-motivated with the ability to work independently. Knowledge of the local language and regional culture will be a strong advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) Work Location: In person