Receptionist Cum Telecaller

About Us Alphanova Solutions Pvt. Ltd. is a growing technology and software solutions company dedicated to delivering innovative and customized IT services. At Alphanova, we value professionalism, integrity, and customer-centricity. Our reception is the first point of contact for clients, partners, and employees—and we are looking for a poised and proactive Front Desk Receptionist to represent our brand with warmth and efficiency. Key Responsibilities Greet and welcome visitors, clients, and employees in a professional and friendly manner. Manage the front desk and reception area, keeping it tidy, organized, and presentable. Answer incoming phone calls, direct them to the appropriate personnel, and take accurate messages. Handle daily correspondence including emails, couriers, and deliveries. Maintain visitor logs and issue visitor passes. Assist with administrative tasks such as data entry, appointment scheduling, and meeting room coordination. Coordinate with internal departments for visitor arrangements and office support. Ensure compliance with office security, safety, and hygiene protocols. Support HR and Admin teams with onboarding and documentation when required. Monitor office supplies inventory and liaise with vendors for replenishments. Qualifications & Skills Bachelor’s degree or equivalent preferred. 1–3 years of experience in a front office or administrative role. Excellent verbal and written communication skills. Professional appearance and demeanor. Strong interpersonal skills with a customer-focused mindset. Proficiency in MS Office (Word, Excel, Outlook). Ability to handle multiple tasks with attention to detail and a calm approach. Knowledge of basic office equipment like printers, scanners, and PBX systems is an advantage.