Receptionist

As a Receptionist for Immigration Services, you will play a crucial role in ensuring the smooth operation of our office and providing excellent customer service to our clients. Key Responsibilities: - Greet and welcome clients and visitors in a friendly and professional manner. - Answer and direct phone calls, emails, and inquiries to the appropriate departments. - Schedule client appointments and maintain an organized appointment calendar. - Provide general information about immigration services, visa categories, and processes (basic level). - Maintain and update client records, files, and documentation. - Support visa filing officers, counselors, and managers with administrative tasks. - Handle incoming and outgoing correspondence and courier services. - Manage front-desk supplies and maintain office cleanliness and order. - Coordinate with HR, accounts, and management teams as required. - Ensure confidentiality and accuracy in handling client data. Required Skills and Qualifications: - Bachelors degree in any discipline (preferably in Administration, Management, or related field). - Proven experience as a Receptionist, Front Desk Executive, or Office Administrator (immigration or education consultancy preferred). - Excellent verbal and written communication skills (English and Hindi required; additional languages a plus). - Strong interpersonal and customer service skills. - Proficiency in MS Office (Word, Excel, Outlook) and basic CRM systems. - Professional appearance and a positive attitude. - Ability to multitask and manage time efficiently. - Attention to detail, reliability, and a high level of integrity. This job is full-time and requires in-person work at our office location in Mohali, Punjab, Sector 55, Phase 1.,