Receptionist

Job Title: Receptionist – Immigration Services

Location: Mohali, Punjab, Sector 55, Phase 1
Job Type: Full-time
Experience Required: 1–3 years (experience in immigration, visa, or overseas education industry preferred)
Salary: As per industry standards

Job Summary:

We are seeking a well-presented, organized, and customer-oriented Receptionist to join our Immigration Consulting team. The ideal candidate will be the first point of contact for clients, providing a warm welcome, professional communication, and efficient administrative support to ensure smooth office operations.

Key Responsibilities:

• Greet and welcome clients and visitors in a friendly and professional manner.
• Answer and direct phone calls, emails, and inquiries to the appropriate departments.
• Schedule client appointments and maintain an organized appointment calendar.
• Provide general information about immigration services, visa categories, and processes (basic level).
• Maintain and update client records, files, and documentation.
• Support visa filing officers, counselors, and managers with administrative tasks.
• Handle incoming and outgoing correspondence and courier services.
• Manage front-desk supplies and maintain office cleanliness and order.
• Coordinate with HR, accounts, and management teams as required.
• Ensure confidentiality and accuracy in handling client data.

Required Skills and Qualifications:

• Bachelor’s degree in any discipline (preferably in Administration, Management, or related field).
• Proven experience as a Receptionist, Front Desk Executive, or Office Administrator (immigration or education consultancy preferred).
• Excellent verbal and written communication skills (English and Hindi required; additional languages a plus).
• Strong interpersonal and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic CRM systems.
• Professional appearance and a positive attitude.
• Ability to multitask and manage time efficiently.
• Attention to detail, reliability, and a high level of integrity.

Preferred Experience:

• 1–3 years of experience in an immigration consultancy, visa processing center, or educational consultancy office.
• Familiarity with visa categories (student, visitor, PR, work permits, etc.) and general documentation processes.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person