Receptionist

Job Title: Receptionist

Location: SCO. 4. 1st Floor, near Army institute of Law, Sector 68, Mohali
Employment Type: Full-Time

Position Overview:

We are looking for an experienced female Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication and interpersonal skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the face of the company, you will play a vital role in creating a welcoming and professional environment for clients seeking immigration services.

Key Responsibilities:

• Greet clients, visitors, and guests in a professional and friendly manner.
• Answer, screen, and direct phone calls and emails promptly and courteously.
• Schedule and confirm appointments for clients with consultants and case officers.
• Maintain the reception area, ensuring it is clean, organized, and presentable.
• Handle client inquiries and provide basic information about immigration services.
• Manage incoming and outgoing correspondence (couriers, mail, packages).
• Assist with administrative tasks such as data entry, filing, scanning, and record keeping.
• Coordinate with internal departments to ensure smooth client service.
• Support the HR/Administration team with day-to-day office operations.
• Uphold confidentiality and professionalism when handling sensitive client information.

Qualifications & Skills:

• High school diploma or equivalent; diploma/degree in administration or hospitality is a plus.
• Proven experience as a receptionist, front desk officer, or customer service role (preferably in consulting, immigration, or legal services).
• Strong verbal and written communication skills.
• Proficient in MS Office (Word, Excel, Outlook) and comfortable with office equipment.
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to remain calm and composed under pressure.
• Customer-oriented with a strong sense of empathy and cultural sensitivity.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

• Receptionist: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Mohali, Punjab (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person