Quality Team Leader Voice Process International BPO Pune

4 - 9 years

5 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Must have Min 1+yrs exp as a Quality Team Leader from Voice Call Monitoring Customer Service Process International BPO.

Handled a team of Quality Analyst's.

Well Versed with QC Metrics/ RCA/ ACPT Analysis/CSAT/Call Calibration/7QC Tools.

Client Handling/ Stakeholder Management/ Reporting

Excellent Comms required & Fluent in English

Call 8447780697 send CV monu@creativeindians.com

Job Loaction - Pune

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