Quality, Service Excellence & Innovation | Life Insurance

Job Description

We have urgent openings for the position of Quality, Service Excellence & Innovation with most of the leading life Insurance companies. Job Description: Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions. Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance. Facilitating change & stakeholder management as part of transformational programs and improvement projects Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs. Work with project teams for representing the function/organization in various external/internal Quality Competitions. Conduct internal/external benchmarking and in-sighting for best practice identification and replication Process identification, documentation and managing version controls Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment Work with business training teams to design process level training and certification program and drive adoption in partnership with business Designing process flow diagrams on ARIS Building and measuring Quality DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.) Reporting of Quality initiatives to Sr. management Support in last mile deployment of all Quality initiatives at functional level For more information on profiles, please feel free to call us @7888842322 or share your updated resume at rishita.jain@lavyaassociates.com