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Hexaware Technologies
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Quality Process Excellence Supervisor

Quality Process Excellence Supervisor

Hexaware Technologies

3 - 6 years

5 - 8 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

hypothesis testing dmaic customer service statistical tools process improvement python data analytics data analysis process excellence spss machine learning sql qc r tableau predictive modeling logistic regression process quality statistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities

Must have

Six Sigma Green Belt OR Black Belt certification
Graduate in any stream
Analytics
Good knowledge of MS Office
Descent knowledge of statistical tools
Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
Ensure Positive contribution to the companys Gross margins and Operating margins.
Lead/ participate in Six Sigma and Lean projects.
Identify and Mentor Six Sigma and Lean projects
Mentor Green Belt Trainees
Participate in consulting assignments Internally and at Client site
Support/ Enable change management ensuing from the projects
Value stream Mapping/ Process mapping
Follow up on action items
Recommend new/ improvements to delivery models
Identify and ensure implementation automation projects, process improvements and cost optimization opportunities.
Support maintenance of World Class Delivery standards
Support Initiatives from CEOs office through CEO PMO
Create reports for COO, Functional heads\Operational Heads and QPE.
Monitor dashboards and issues for early warning signals and trends.
Support for RFP, RFI, Sales Collaterals.
Six Sigma and other (ARM grid) trainings.
Participate in various meetings as part of the profile

Job Responsibilities

(Desired)

Should have done projects for Green Belt and Black Belt
Good Communication skills
Good interpersonal skills

Criteria

(Must have)

Must have driven process improvement plans/continuous improvement in customer service domain.
Should be aware of DMAIC & Hypothesis Testing
Graduate.

Criteria

(Desired)

Added advantage Mini Tab.
Should be aware of 7 QC tools.

Shifts timings:

Flexible shifts

Week Off :

Saturday & Sunday

Transport :

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