Quality Manager

Role & responsibilities

• Implement, monitor, and maintain Quality Management Systems (QMS) in line with NABL, ISO 15189, CAP, and applicable regulatory standards.
• Ensure compliance with internal quality policies, SOPs, and statutory requirements across laboratories.
• Plan and conduct internal audits, manage external audits, and ensure timely closure of non-conformities.
• Drive quality improvement initiatives, root cause analysis, and corrective and preventive actions (CAPA).
• Monitor quality indicators, proficiency testing, and inter-laboratory comparisons.
• Train and guide laboratory teams on quality standards, documentation, and best practices.
• Coordinate with cross-functional teams to ensure consistent quality practices across locations.
• Prepare and review quality documentation, reports, and management review inputs.

Preferred candidate profile

• 5-8 years of relevant experience strictly in the diagnostics or medical industry.
• Proven exposure to laboratory quality systems and accreditation processes (NABL / ISO 15189 preferred).
• Strong knowledge of regulatory guidelines, quality audits, and documentation control.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities effectively.