Quality Manager

The Quality Manager position at Jabalpur Hospital & Research Centre in Madhya Pradesh requires overseeing and managing activities related to quality assurance, patient safety, and accreditation standards. You will be responsible for implementing and maintaining the hospital's Quality Management System (QMS) and ensuring compliance with NABH, ISO, and other relevant accreditation standards. Conducting internal audits, monitoring key performance indicators (KPIs) and patient safety indicators, and facilitating root cause analysis and corrective/preventive actions (CAPA) will be part of your responsibilities. Additionally, you will organize training programs for staff, liaise with various departments to standardize processes, prepare reports on quality indicators and improvements, and lead quality improvement initiatives. Collaboration with medical and non-medical staff to ensure high-quality patient care delivery is essential. Qualifications include a degree in Healthcare Administration, Hospital Management, or related field, certification in NABH/NABL standards or Six Sigma/Lean Healthcare, and a minimum of 5-7 years of relevant experience in a hospital quality department. Key skills required for this role include excellent analytical and problem-solving abilities, strong interpersonal and communication skills, proficiency in MS Office and quality management tools, ability to train and motivate staff, attention to detail, and a process-oriented mindset. The position offers benefits such as food provision, leave encashment, paid sick time, and Provident Fund, along with a yearly bonus. The work schedule includes day shifts, morning shifts, and weekend availability. The successful candidate must have the ability to commute or relocate to Jabalpur, Madhya Pradesh. If you have at least 4 years of experience in quality management, this full-time, permanent role might be the next step in your career. The remuneration will be commensurate with your qualifications and experience.,