Quality Manager

To lead and manage all quality assurance activities across the plant, ensuring that products meet customer requirements, regulatory standards, and internal quality expectations. Responsible for driving continuous improvement, managing customer quality concerns, and maintaining compliance with ISO/IATF systems.

Line & Plant Quality Management

• Monitor and control in-line production quality to ensure defect-free products.
• Implement and sustain quality checkpoints and inspection systems on the production floor.
• Conduct daily quality reviews and lead root cause analysis for in-process issues.
• Ensure adherence to process standards and quality systems at every manufacturing stage.

Customer Quality

• Act as the primary contact for all customer quality issues.
• Handle customer complaints using 8D methodology and ensure timely closure.
• Monitor customer satisfaction metrics and lead improvement initiatives.
• Coordinate customer audits and ensure prompt response to findings.

Troubleshooting & Warranty Handling

• Lead cross-functional teams for problem-solving related to product failures or defects.
• Manage warranty analysis, field return analysis, and corrective actions to prevent recurrence.
• Coordinate with design and production teams to drive product and process improvements.

Quality Systems (ISO/IATF)

• Ensure compliance with ISO 9001, IATF 16949, and other applicable standards.
• Plan and conduct internal audits; ensure timely closure of non-conformities.
• Maintain and improve QMS documentation, control plans, FMEAs, and work instructions.

Product Laboratories (Rubber & Hot Lab)

• Supervise and manage testing activities in the product and material labs.
• Ensure calibration, maintenance, and validation of lab equipment.
• Verify product conformance through testing and analysis as per customer or internal requirements.

APQP & New Product Development

• Lead APQP activities for new product introduction.
• Review and approve PPAP documentation, control plans, and validation reports.
• Coordinate with cross-functional teams to ensure quality readiness for new programs.

Data Analysis & Continuous Improvement

• Utilize SPC, MSA, and 7 QC Tools for process monitoring and improvement.
• Analyze data to identify trends and drive quality improvement projects.
• Implement preventive and corrective actions to eliminate recurring quality issues.

Supplier Quality & Audits

• Conduct supplier quality audits and evaluate supplier performance.
• Manage supplier non-conformances and corrective action plans.
• Support supplier development and quality improvement initiatives.

Preferred candidate profile

Must have Experienced in Oil Seal / Rubber Moulding - Manufacturing