Job Title: Quality Manager Location: Jabalpur Hospital & Research Centre, Jabalpur, Madhya Pradesh Department: Quality & Accreditation Reports to: Medical Director / Chief Executive Officer (CEO) Employment Type: Full-Time Job Summary: The Quality Manager will be responsible for overseeing and managing all activities related to quality assurance, patient safety, and accreditation standards at Jabalpur Hospital & Research Centre. The role requires implementing quality management systems, conducting audits, and ensuring compliance with NABH and other relevant healthcare quality standards. Key Responsibilities: Develop, implement, and maintain the hospital’s Quality Management System (QMS). Ensure compliance with NABH, ISO, and other applicable accreditation/certification standards. Plan and conduct internal audits, mock drills, and management reviews. Monitor key performance indicators (KPIs) and patient safety indicators. Facilitate root cause analysis and corrective/preventive actions (CAPA) for non-conformities and incidents. Organize training programs for staff on quality and patient safety topics. Liaise with various departments to standardize clinical and administrative processes. Prepare and submit reports related to quality indicators, audits, and improvements to hospital management. Lead the hospital’s quality improvement initiatives and drive a culture of continuous improvement. Coordinate and assist in documentation, SOP creation, policy implementation, and record-keeping related to quality. Work closely with medical and non-medical staff to ensure delivery of high-quality patient care. Qualifications & Experience: Bachelor’s or Master’s degree in Healthcare Administration, Hospital Management, Quality Management, or a related field. Certification in NABH/NABL standards or Six Sigma/Lean Healthcare preferred. Minimum 5 – 7 years of relevant experience in a hospital quality department, preferably in a NABH-accredited hospital. Strong knowledge of healthcare quality standards, risk management, and patient safety protocols. Key Skills: Excellent analytical and problem-solving skills Strong interpersonal and communication abilities Proficiency in MS Office and quality management tools Ability to train and motivate staff Attention to detail and process-oriented mindset Strong co-ordination with inter-departmental team. Remuneration: Commensurate with qualifications and experience. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Quality management: 4 years (Required) Work Location: In person

Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Preferred) Work Location: In person Speak with the employer +91 7024244123

The Marketing Executive will be responsible for planning, developing, and implementing marketing strategies to promote hospital services, enhance public awareness, and strengthen the hospital’s brand. This role requires both field and office-based work, engaging with doctors, patients, corporate clients, and the community. Key Responsibilities: Develop and execute marketing campaigns to promote hospital services. Build relationships with referring doctors, clinics, and diagnostic centers. Conduct field visits to generate referrals and increase patient footfall. Coordinate health camps, awareness programs, and community outreach initiatives. Manage the hospital’s social media presence and digital marketing activities. Create and distribute promotional materials (brochures, flyers, etc.). Liaise with corporate clients, TPAs, and insurance companies for empanelment and tie-ups. Track, analyze, and report on marketing campaign performance. Organize and attend conferences, seminars, and other promotional events. Monitor competitor activities and provide insights for strategic planning. Qualifications and Experience: Bachelor's degree in Marketing, Business Administration, Healthcare Management, or related field (MBA preferred). 1–3 years of experience in healthcare or service industry marketing (hospital experience is a plus). Strong communication, negotiation, and interpersonal skills. Proficiency in MS Office and digital marketing tools. Willingness to travel locally for field visits and outreach programs. Key Skills: Marketing and promotional strategy Public relations and networking Digital marketing and social media Market research and analysis Event coordination Time management and reporting Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Commuter assistance Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hospital Marketing: 1 year (Required) B2B sales: 1 year (Required) Language: English (Required) Willingness to travel: 75% (Required) Work Location: In person

Job Title: Duty Doctor Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Duty Doctor will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Job Title: Duty Doctor Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Duty Doctor will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Job description Job Title: Resident Medical Officer (RMO) Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Resident Medical Officer (RMO) will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

Job description Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month on wards Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's of Hospital Administration (MHA) - Mandatory MBBS / BHMS Qualification will be an added advantage. Work Location: In person *Speak with the employer* +91 7024244123 Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7024244123

Job description Job Title: Resident Medical Officer (RMO) Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Resident Medical Officer (RMO) will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

Job description Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month on wards Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's of Hospital Administration (MHA) - Mandatory MBBS / BHMS Qualification will be an added advantage. Work Location: In person *Speak with the employer* +91 7024244123 Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7024244123

Job Title: Telephone Operator Department: Front Office / Communication Services Location: Jabalpur Hospital & Research Centre Reporting To: Front Office In-charge / Hospital Administrator Employment Type: Full-time Job Purpose: To efficiently handle all incoming and outgoing calls, ensure smooth communication within the hospital premises, and provide accurate information and timely call connections to patients, staff, and external callers. Key Responsibilities: Call Management: Answer all incoming telephone calls promptly and courteously. Transfer calls to the appropriate departments, doctors, or staff members. Take accurate messages when concerned personnel are unavailable and ensure timely delivery. Communication Support: Maintain a record of important telephone numbers and extension lists. Provide information to callers regarding hospital services, visiting hours, consultant availability, and general queries. Handle emergency calls efficiently and inform relevant teams without delay. Coordination: Coordinate internal communications between different departments and units. Act as a communication link for doctors, nursing stations, and support staff when required. Documentation & Reporting: Maintain a daily call log (inbound and outbound). Report any technical faults or disruptions in the phone system to the IT or maintenance team. Customer Service: Maintain a polite, calm, and professional tone at all times. Ensure patient satisfaction through clear and respectful communication. Assist patients and visitors with basic directions or queries when needed. Qualifications: Minimum 12th pass or Graduate in any stream. Additional training in communication or hospitality will be an advantage. Experience: 1–2 years of experience as a telephone/reception operator, preferably in a healthcare or service industry. Skills & Competencies: Excellent verbal communication skills in Hindi and English. Good listening skills and telephone etiquette. Calm and composed personality with a service-oriented approach. Basic computer proficiency (MS Office, hospital software/EPBX systems preferred). Ability to multitask and manage calls during peak hours. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Language: English (Required) Work Location: In person

Job Title: Telephone Operator Department: Front Office / Communication Services Location: Jabalpur Hospital & Research Centre Reporting To: Front Office In-charge / Hospital Administrator Employment Type: Full-time Job Purpose: To efficiently handle all incoming and outgoing calls, ensure smooth communication within the hospital premises, and provide accurate information and timely call connections to patients, staff, and external callers. Key Responsibilities: Call Management: Answer all incoming telephone calls promptly and courteously. Transfer calls to the appropriate departments, doctors, or staff members. Take accurate messages when concerned personnel are unavailable and ensure timely delivery. Communication Support: Maintain a record of important telephone numbers and extension lists. Provide information to callers regarding hospital services, visiting hours, consultant availability, and general queries. Handle emergency calls efficiently and inform relevant teams without delay. Coordination: Coordinate internal communications between different departments and units. Act as a communication link for doctors, nursing stations, and support staff when required. Documentation & Reporting: Maintain a daily call log (inbound and outbound). Report any technical faults or disruptions in the phone system to the IT or maintenance team. Customer Service: Maintain a polite, calm, and professional tone at all times. Ensure patient satisfaction through clear and respectful communication. Assist patients and visitors with basic directions or queries when needed. Qualifications: Minimum 12th pass or Graduate in any stream. Additional training in communication or hospitality will be an advantage. Experience: 1–2 years of experience as a telephone/reception operator, preferably in a healthcare or service industry. Skills & Competencies: Excellent verbal communication skills in Hindi and English. Good listening skills and telephone etiquette. Calm and composed personality with a service-oriented approach. Basic computer proficiency (MS Office, hospital software/EPBX systems preferred). Ability to multitask and manage calls during peak hours. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Language: English (Required) Work Location: In person

Job Title: Assistant Quality Manager Department: Quality Management Location: Jabalpur Hospital & Research Centre Reporting To: Quality Manager / Hospital Administrator Employment Type: Full-time Job Purpose: To assist in implementing, monitoring, and improving the hospital’s quality management systems in line with NABH standards and internal quality benchmarks, thereby ensuring delivery of safe, effective, and patient-centered care. Key Responsibilities: Quality System Implementation: Support the development and implementation of NABH and other quality accreditation standards. Ensure adherence to hospital-wide SOPs and protocols. Assist in preparing quality manuals, policy documents, and standard operating procedures. Audits & Compliance: Plan and conduct internal quality audits and surprise checks across departments. Identify non-conformities and assist departments in implementing corrective and preventive actions. Maintain documentation related to internal and external audits. Data Management & Reporting: Collect, compile, and analyze quality indicators (QIs) and patient safety data. Prepare monthly quality dashboards and reports for review by management. Support clinical and non-clinical departments in KPI monitoring and benchmarking. Training & Capacity Building: Assist in organizing quality training sessions and awareness programs for staff. Conduct orientation for new joiners regarding quality and patient safety policies. Patient Safety & Risk Management: Monitor incident reporting systems and participate in Root Cause Analysis (RCA). Support in managing infection control practices and patient grievance redressal mechanisms. Liaison & Documentation: Coordinate with clinical, nursing, and administrative teams to ensure compliance with standards. Maintain quality records, audit logs, and accreditation-related documentation. Qualifications: Graduate in any stream (Science/Healthcare preferred); Master’s Degree in Hospital Administration / Health Management / Quality Management preferred. Experience: Minimum 2–3 years of experience in hospital quality management systems. Familiarity with NABH guidelines and documentation processes. Skills & Competencies: Strong knowledge of hospital quality standards (e.g., NABH, ISO). Excellent documentation and analytical skills. Effective communication and coordination ability. Attention to detail and problem-solving aptitude. Proficiency in MS Office tools (Excel, Word, PowerPoint). Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Education: Master's (Required) Experience: Quality management: 1 year (Required) Work Location: In person

Installing and calibrating biomedical machines, equipment, and software. Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment and software. Maintaining and repairing biomedical machines and equipment, when needed. Providing technical support, when needed. Keeping up-to-date service histories on all biomedical machines and equipment. Training clinicians and other personnel on how to use biomedical machines and equipment, safely and effectively. Researching new materials, technologies, and engineering aspects of biological processes and systems. Writing reports and documents detailing protocols, policies, standards of use, maintenance, and repairs of biomedical equipment, machines and software. Disseminating knowledge about the biomedical engineering field through writing, teaching, or consulting. Job Types: Full-time, Permanent, Fresher Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Rotational shift Weekend availability Yearly bonus Experience: total work: 1 year (Required) Work Location: In person,