Job Title: Quality Manager Location: Jabalpur Hospital & Research Centre, Jabalpur, Madhya Pradesh Department: Quality & Accreditation Reports to: Medical Director / Chief Executive Officer (CEO) Employment Type: Full-Time Job Summary: The Quality Manager will be responsible for overseeing and managing all activities related to quality assurance, patient safety, and accreditation standards at Jabalpur Hospital & Research Centre. The role requires implementing quality management systems, conducting audits, and ensuring compliance with NABH and other relevant healthcare quality standards. Key Responsibilities: Develop, implement, and maintain the hospital’s Quality Management System (QMS). Ensure compliance with NABH, ISO, and other applicable accreditation/certification standards. Plan and conduct internal audits, mock drills, and management reviews. Monitor key performance indicators (KPIs) and patient safety indicators. Facilitate root cause analysis and corrective/preventive actions (CAPA) for non-conformities and incidents. Organize training programs for staff on quality and patient safety topics. Liaise with various departments to standardize clinical and administrative processes. Prepare and submit reports related to quality indicators, audits, and improvements to hospital management. Lead the hospital’s quality improvement initiatives and drive a culture of continuous improvement. Coordinate and assist in documentation, SOP creation, policy implementation, and record-keeping related to quality. Work closely with medical and non-medical staff to ensure delivery of high-quality patient care. Qualifications & Experience: Bachelor’s or Master’s degree in Healthcare Administration, Hospital Management, Quality Management, or a related field. Certification in NABH/NABL standards or Six Sigma/Lean Healthcare preferred. Minimum 5 – 7 years of relevant experience in a hospital quality department, preferably in a NABH-accredited hospital. Strong knowledge of healthcare quality standards, risk management, and patient safety protocols. Key Skills: Excellent analytical and problem-solving skills Strong interpersonal and communication abilities Proficiency in MS Office and quality management tools Ability to train and motivate staff Attention to detail and process-oriented mindset Strong co-ordination with inter-departmental team. Remuneration: Commensurate with qualifications and experience. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Quality management: 4 years (Required) Work Location: In person
Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Preferred) Work Location: In person Speak with the employer +91 7024244123
The Marketing Executive will be responsible for planning, developing, and implementing marketing strategies to promote hospital services, enhance public awareness, and strengthen the hospital’s brand. This role requires both field and office-based work, engaging with doctors, patients, corporate clients, and the community. Key Responsibilities: Develop and execute marketing campaigns to promote hospital services. Build relationships with referring doctors, clinics, and diagnostic centers. Conduct field visits to generate referrals and increase patient footfall. Coordinate health camps, awareness programs, and community outreach initiatives. Manage the hospital’s social media presence and digital marketing activities. Create and distribute promotional materials (brochures, flyers, etc.). Liaise with corporate clients, TPAs, and insurance companies for empanelment and tie-ups. Track, analyze, and report on marketing campaign performance. Organize and attend conferences, seminars, and other promotional events. Monitor competitor activities and provide insights for strategic planning. Qualifications and Experience: Bachelor's degree in Marketing, Business Administration, Healthcare Management, or related field (MBA preferred). 1–3 years of experience in healthcare or service industry marketing (hospital experience is a plus). Strong communication, negotiation, and interpersonal skills. Proficiency in MS Office and digital marketing tools. Willingness to travel locally for field visits and outreach programs. Key Skills: Marketing and promotional strategy Public relations and networking Digital marketing and social media Market research and analysis Event coordination Time management and reporting Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Commuter assistance Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hospital Marketing: 1 year (Required) B2B sales: 1 year (Required) Language: English (Required) Willingness to travel: 75% (Required) Work Location: In person
Job Title: Duty Doctor Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Duty Doctor will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Title: Duty Doctor Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Duty Doctor will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job description Job Title: Resident Medical Officer (RMO) Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Resident Medical Officer (RMO) will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
Job description Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month on wards Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's of Hospital Administration (MHA) - Mandatory MBBS / BHMS Qualification will be an added advantage. Work Location: In person *Speak with the employer* +91 7024244123 Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7024244123
Job description Job Title: Resident Medical Officer (RMO) Department: Medical Services Location: Jabalpur Hospital & Research Centre Reporting To: Chief Medical Officer / Medical Superintendent Job Summary: The Resident Medical Officer (RMO) will be responsible for providing round-the-clock medical supervision to patients, managing emergency cases, assisting consultants, ensuring continuity of care, and coordinating with nursing and paramedical staff for smooth functioning of the hospital. Key Responsibilities: Patient Care: Monitor patients' condition and progress regularly. Carry out daily clinical rounds and update treatment sheets. Attend to emergency and ICU patients promptly. Coordinate and assist consultants during rounds and procedures. Emergency Response: Be the first responder in case of any medical emergency. Perform CPR, intubation, and other life-saving interventions as needed. Arrange for investigations and initiate treatment protocols in emergencies. Documentation: Maintain accurate and up-to-date patient records. Ensure timely completion of admission, discharge, and referral notes. Verify and sign diagnostic and treatment reports. Coordination & Communication: Liaise with nursing staff for execution of treatment plans. Communicate with patient attendants in a polite and professional manner. Ensure timely referral or escalation to senior consultants when required. Operational Duties: Supervise smooth shift handovers and update incoming duty doctors. Check crash carts, emergency medicines, and equipment functionality. Monitor infection control practices and patient safety protocols. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Patient care: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
Job description Job Title: Head – Administration Location: Jabalpur Hospital & Research Centre, Jabalpur (M.P.) Reporting To: Medical Director / CEO / Board of Directors Employment Type: Full-Time Experience Required: Minimum 8–10 years in hospital administration or healthcare management, preferably in a NABH-accredited hospital Educational Qualification: Master's in Hospital Administration (MHA) / MBA (Healthcare) / PGDHA or equivalent; Medical background preferred but not mandatory Job Summary: The Head of Administration will be responsible for the efficient, effective, and safe day-to-day non-clinical operations of the hospital. This role includes managing facilities, human resources, patient services, regulatory compliance, budgeting, vendor coordination, and support services. The role requires strong leadership, organizational, and problem-solving skills to ensure high standards of patient care and administrative excellence. Key Responsibilities:1. Hospital Operations & Administration Oversee day-to-day hospital operations and ensure seamless functioning of all administrative departments (housekeeping, security, front office, facilities, etc.) Implement and monitor standard operating procedures (SOPs) for all departments Ensure NABH and other regulatory compliances are met Coordinate with clinical departments to support optimal healthcare delivery 2. Human Resource Management Supervise administrative staff hiring, training, performance evaluations, and scheduling Foster a culture of accountability, service, and professional growth Address grievances, ensure staff discipline, and promote staff satisfaction and retention 3. Financial Management Assist in budget planning, cost control, and resource optimization Oversee administrative department expenditures and ensure adherence to budgetary guidelines Coordinate with the finance team for billing accuracy and operational expenses 4. Facility & Infrastructure Management Supervise facility maintenance, biomedical equipment functioning, cleanliness, and safety protocols Plan and monitor infrastructure development and renovation projects Coordinate with engineers, architects, and vendors as required 5. Vendor & Contract Management Manage contracts with service providers (security, housekeeping, waste management, etc.) Negotiate and renew agreements with third-party vendors Ensure timely procurement and supply of non-medical hospital supplies 6. Patient Services & Experience Monitor front desk operations, patient admission/discharge protocols, and grievance redressal Improve patient satisfaction through effective service delivery and communication Address complaints and implement corrective action when required 7. Legal, Safety & Compliance Ensure adherence to statutory and legal obligations (fire safety, labor laws, pollution control, etc.) Conduct periodic safety drills and compliance audits Liaise with government authorities and licensing bodies as needed Skills & Competencies: Strong leadership and decision-making skills Excellent communication and interpersonal abilities Organizational and time management proficiency Knowledge of hospital accreditation standards (e.g., NABH, ISO) Tech-savvy with proficiency in hospital information systems (HIS) Remuneration: Commensurate with experience and industry standards Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month on wards Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's of Hospital Administration (MHA) - Mandatory MBBS / BHMS Qualification will be an added advantage. Work Location: In person *Speak with the employer* +91 7024244123 Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7024244123
Job Title: Telephone Operator Department: Front Office / Communication Services Location: Jabalpur Hospital & Research Centre Reporting To: Front Office In-charge / Hospital Administrator Employment Type: Full-time Job Purpose: To efficiently handle all incoming and outgoing calls, ensure smooth communication within the hospital premises, and provide accurate information and timely call connections to patients, staff, and external callers. Key Responsibilities: Call Management: Answer all incoming telephone calls promptly and courteously. Transfer calls to the appropriate departments, doctors, or staff members. Take accurate messages when concerned personnel are unavailable and ensure timely delivery. Communication Support: Maintain a record of important telephone numbers and extension lists. Provide information to callers regarding hospital services, visiting hours, consultant availability, and general queries. Handle emergency calls efficiently and inform relevant teams without delay. Coordination: Coordinate internal communications between different departments and units. Act as a communication link for doctors, nursing stations, and support staff when required. Documentation & Reporting: Maintain a daily call log (inbound and outbound). Report any technical faults or disruptions in the phone system to the IT or maintenance team. Customer Service: Maintain a polite, calm, and professional tone at all times. Ensure patient satisfaction through clear and respectful communication. Assist patients and visitors with basic directions or queries when needed. Qualifications: Minimum 12th pass or Graduate in any stream. Additional training in communication or hospitality will be an advantage. Experience: 1–2 years of experience as a telephone/reception operator, preferably in a healthcare or service industry. Skills & Competencies: Excellent verbal communication skills in Hindi and English. Good listening skills and telephone etiquette. Calm and composed personality with a service-oriented approach. Basic computer proficiency (MS Office, hospital software/EPBX systems preferred). Ability to multitask and manage calls during peak hours. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Language: English (Required) Work Location: In person
Job Title: Telephone Operator Department: Front Office / Communication Services Location: Jabalpur Hospital & Research Centre Reporting To: Front Office In-charge / Hospital Administrator Employment Type: Full-time Job Purpose: To efficiently handle all incoming and outgoing calls, ensure smooth communication within the hospital premises, and provide accurate information and timely call connections to patients, staff, and external callers. Key Responsibilities: Call Management: Answer all incoming telephone calls promptly and courteously. Transfer calls to the appropriate departments, doctors, or staff members. Take accurate messages when concerned personnel are unavailable and ensure timely delivery. Communication Support: Maintain a record of important telephone numbers and extension lists. Provide information to callers regarding hospital services, visiting hours, consultant availability, and general queries. Handle emergency calls efficiently and inform relevant teams without delay. Coordination: Coordinate internal communications between different departments and units. Act as a communication link for doctors, nursing stations, and support staff when required. Documentation & Reporting: Maintain a daily call log (inbound and outbound). Report any technical faults or disruptions in the phone system to the IT or maintenance team. Customer Service: Maintain a polite, calm, and professional tone at all times. Ensure patient satisfaction through clear and respectful communication. Assist patients and visitors with basic directions or queries when needed. Qualifications: Minimum 12th pass or Graduate in any stream. Additional training in communication or hospitality will be an advantage. Experience: 1–2 years of experience as a telephone/reception operator, preferably in a healthcare or service industry. Skills & Competencies: Excellent verbal communication skills in Hindi and English. Good listening skills and telephone etiquette. Calm and composed personality with a service-oriented approach. Basic computer proficiency (MS Office, hospital software/EPBX systems preferred). Ability to multitask and manage calls during peak hours. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Language: English (Required) Work Location: In person
Job Title: Assistant Quality Manager Department: Quality Management Location: Jabalpur Hospital & Research Centre Reporting To: Quality Manager / Hospital Administrator Employment Type: Full-time Job Purpose: To assist in implementing, monitoring, and improving the hospital’s quality management systems in line with NABH standards and internal quality benchmarks, thereby ensuring delivery of safe, effective, and patient-centered care. Key Responsibilities: Quality System Implementation: Support the development and implementation of NABH and other quality accreditation standards. Ensure adherence to hospital-wide SOPs and protocols. Assist in preparing quality manuals, policy documents, and standard operating procedures. Audits & Compliance: Plan and conduct internal quality audits and surprise checks across departments. Identify non-conformities and assist departments in implementing corrective and preventive actions. Maintain documentation related to internal and external audits. Data Management & Reporting: Collect, compile, and analyze quality indicators (QIs) and patient safety data. Prepare monthly quality dashboards and reports for review by management. Support clinical and non-clinical departments in KPI monitoring and benchmarking. Training & Capacity Building: Assist in organizing quality training sessions and awareness programs for staff. Conduct orientation for new joiners regarding quality and patient safety policies. Patient Safety & Risk Management: Monitor incident reporting systems and participate in Root Cause Analysis (RCA). Support in managing infection control practices and patient grievance redressal mechanisms. Liaison & Documentation: Coordinate with clinical, nursing, and administrative teams to ensure compliance with standards. Maintain quality records, audit logs, and accreditation-related documentation. Qualifications: Graduate in any stream (Science/Healthcare preferred); Master’s Degree in Hospital Administration / Health Management / Quality Management preferred. Experience: Minimum 2–3 years of experience in hospital quality management systems. Familiarity with NABH guidelines and documentation processes. Skills & Competencies: Strong knowledge of hospital quality standards (e.g., NABH, ISO). Excellent documentation and analytical skills. Effective communication and coordination ability. Attention to detail and problem-solving aptitude. Proficiency in MS Office tools (Excel, Word, PowerPoint). Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Education: Master's (Required) Experience: Quality management: 1 year (Required) Work Location: In person
Installing and calibrating biomedical machines, equipment, and software. Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment and software. Maintaining and repairing biomedical machines and equipment, when needed. Providing technical support, when needed. Keeping up-to-date service histories on all biomedical machines and equipment. Training clinicians and other personnel on how to use biomedical machines and equipment, safely and effectively. Researching new materials, technologies, and engineering aspects of biological processes and systems. Writing reports and documents detailing protocols, policies, standards of use, maintenance, and repairs of biomedical equipment, machines and software. Disseminating knowledge about the biomedical engineering field through writing, teaching, or consulting. Job Types: Full-time, Permanent, Fresher Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Rotational shift Weekend availability Yearly bonus Experience: total work: 1 year (Required) Work Location: In person,
As the Assistant Quality Manager at Jabalpur Hospital & Research Centre, your main responsibility is to support the implementation, monitoring, and enhancement of the hospital's quality management systems to align with NABH standards and internal benchmarks. This will contribute to the delivery of safe, effective, and patient-centered care. Your key duties will include assisting in the development and execution of NABH and other quality accreditation standards, ensuring compliance with hospital-wide SOPs, and aiding in the preparation of quality manuals, policy documents, and standard operating procedures. Additionally, you will be involved in planning and conducting internal quality audits, identifying non-conformities, and maintaining audit documentation. Another crucial aspect of your role will be data management and reporting, which involves collecting, analyzing, and compiling quality indicators and patient safety data. You will be responsible for preparing monthly quality dashboards, supporting departments in KPI monitoring, and facilitating training sessions for staff on quality and patient safety policies. Furthermore, you will play a role in patient safety and risk management by monitoring incident reporting systems, participating in Root Cause Analysis (RCA), and assisting in infection control practices. Your liaison with clinical, nursing, and administrative teams will ensure compliance with standards and the maintenance of quality records and accreditation-related documentation. To qualify for this position, you should hold a graduate degree in any stream (Science/Healthcare preferred) and a Master's Degree in Hospital Administration, Health Management, or Quality Management. A minimum of 2-3 years of experience in hospital quality management systems and familiarity with NABH guidelines is required. Proficiency in MS Office tools, strong analytical skills, effective communication, attention to detail, and problem-solving abilities are essential competencies for this role. This is a full-time, permanent position that offers benefits such as food provision, leave encashment, paid sick time, and Provident Fund. The work schedule includes day shifts, morning shifts, and weekend availability, with additional perks like yearly bonuses. If you are passionate about ensuring quality healthcare delivery and patient safety, we invite you to join our team at Jabalpur Hospital & Research Centre.,
Job Description: Laparoscopic Surgeon We are seeking a highly skilled and compassionate Laparoscopic Surgeon to join our team. The ideal candidate will be a dedicated professional with a strong background in general surgery and specialized training in minimally invasive techniques. This role involves performing a variety of laparoscopic procedures, providing expert patient care, and collaborating with a multidisciplinary team to ensure the best possible outcomes. Key Responsibilities Surgical Procedures : Perform a wide range of laparoscopic surgeries, including but not limited to cholecystectomy, appendectomy, hernia repair, and hysterectomy. Patient Care : Conduct pre-operative consultations, diagnose conditions requiring surgical intervention, and provide comprehensive post-operative care. Team Collaboration : Work closely with anesthesiologists, nurses, and other healthcare professionals to ensure a seamless and safe surgical process. Record Keeping : Maintain accurate and detailed medical records of all patient procedures, progress, and consultations. Continuing Education : Stay current with the latest advancements, techniques, and technologies in laparoscopic and general surgery through continuous learning and professional development. Patient Safety : Adhere to the highest standards of patient safety and surgical care protocols. Qualifications Education : An MBBS degree from a recognized institution is mandatory. Postgraduate Training : Completion of an MS (Master of Surgery) in General Surgery is a must. Specialized Training : A fellowship or diploma in minimal access surgery or laparoscopic surgery from a recognized body like the Indian Association of Gastrointestinal Endo Surgeons (IAGES) is preferred and often required. Licensure : A valid medical license to practice surgery in India. Experience : Prior experience as a practicing laparoscopic surgeon is highly valued. Skills & Attributes Technical Proficiency : Exceptional skill in using laparoscopic tools and equipment with precision and accuracy. Problem-Solving : Strong decision-making and problem-solving skills to manage unexpected situations during surgery. Communication : Excellent communication and interpersonal skills to effectively interact with patients, their families, and other medical staff. Attention to Detail : Meticulous attention to detail to ensure patient safety and surgical success. Teamwork : The ability to collaborate effectively in a high-pressure, team-oriented environment. Job Type: Full-time Pay: From ₹200,000.00 per month Work Location: In person
Job Description – Nephrologist: Position Title: Consultant Nephrologist Department: Nephrology Reports To: Medical Director Location: Jabalpur Hospital & Research Centre Position Summary The Nephrologist will be responsible for diagnosing, treating, and managing patients with kidney-related diseases and disorders. The role involves providing comprehensive care in outpatient, inpatient, and emergency settings while ensuring adherence to the highest standards of medical practice, ethics, and patient safety. Key Responsibilities: 1. Clinical Care: * Diagnose and manage acute and chronic kidney diseases. * Provide specialized care for conditions such as glomerulonephritis, nephrotic syndrome, renal failure, hypertension, and electrolyte disorders. * Manage patients requiring dialysis (hemodialysis & peritoneal dialysis) and oversee dialysis units. * Supervise and guide the initiation and management of renal replacement therapy. * Coordinate care for patients undergoing kidney transplantation (pre- and post-transplant care). 2. Patient Management: * Conduct OPD consultations and inpatient ward rounds. * Provide timely treatment and follow-up care. * Educate patients and families on preventive measures, lifestyle modifications, and long-term disease management. 3. Dialysis Unit Responsibilities: * Oversee the functioning of the dialysis unit. * Supervise dialysis technicians and nursing staff. * Ensure infection control, quality standards, and patient safety protocols 4. Collaborative Care: * Work closely with other specialists (urologists, cardiologists, endocrinologists, etc.) for multi-disciplinary patient management. * Participate in case discussions, clinical meetings, and hospital committees. 5. Administrative Duties: * Maintain accurate medical records as per hospital policy. * Ensure compliance with hospital protocols and statutory regulations. * Contribute to hospital quality initiatives and accreditation processes. Qualifications & Requirements: Education: MD / DNB in General Medicine with DM / DNB in Nephrology from a recognized institution. Experience: Minimum 2–5 years of post-specialization experience (fresh DM/DNB candidates may also be considered). Licensing: Valid registration with Medical Council of India / State Medical Council. Skills & Competencies: * Strong clinical knowledge and expertise in nephrology. * Excellent patient communication and counseling skills. * Leadership ability to manage dialysis unit and team. * Commitment to ethical medical practice and patient-centered care. Work Schedule: * OPD & IPD duties as per roster. * On-call responsibilities for emergencies and critical care cases. * Active participation in academic and hospital development programs. Job Type: Full-time Pay: From ₹200,000.00 per month Work Location: In person
Job Description – Dermatologist Position: Consultant Dermatologist Department: Dermatology Reporting To: Medical Director Role Summary: The Dermatologist will be responsible for diagnosing, treating, and managing conditions related to the skin, hair, nails, and cosmetic dermatology. The role involves providing high-quality patient care, performing clinical and minor surgical procedures, offering preventive care, and maintaining up-to-date medical records in compliance with hospital standards. Key Responsibilities: 1. Clinical Care: * Diagnose and treat a wide range of dermatological conditions including acne, eczema, psoriasis, skin infections, allergies, and hair/nail disorders. * Manage chronic dermatological diseases with long-term treatment plans. * Provide preventive dermatology care, including patient education on skincare and lifestyle modifications. 2. Procedures & Interventions: * Perform dermatological procedures such as skin biopsies, cryotherapy, cauterization, chemical peels, laser treatments, dermabrasion, mole/wart removals, and minor skin surgeries. * Provide cosmetic dermatology services (Botox, fillers, laser therapies, pigmentation treatments, etc.) as per hospital policies. 3. Patient Management: * Take detailed patient histories and maintain accurate and updated medical records. * Prescribe appropriate medications and monitor patient progress. * Ensure empathetic communication and maintain confidentiality. 4. Collaboration & Consultation: * Collaborate with other specialties (plastic surgery, oncology, pediatrics, etc.) for multidisciplinary patient care. * Offer dermatology consultations for inpatients and referrals from other departments. 5. Administrative & Academic Responsibilities: * Adhere to hospital policies, protocols, and quality standards. * Participate in CME (Continuing Medical Education), training sessions, and departmental meetings. * Contribute to awareness programs, community health camps, and academic teaching (if applicable). Qualifications & Experience: * MBBS with MD/DNB in Dermatology or equivalent qualification. * Valid registration with the Medical Council of India/State Medical Council. * 0–5 years of experience for junior consultants; 5+ years for senior consultants. * Strong clinical, diagnostic, and procedural skills. Job Types: Full-time, Part-time Pay: ₹50,000.00 - ₹150,000.00 per month Expected hours: 12 – 48 per week Work Location: In person
Job Description – Nephrologist: Position Title: Consultant Nephrologist Department: Nephrology Reports To: Medical Director Location: Jabalpur Hospital & Research Centre Position Summary The Nephrologist will be responsible for diagnosing, treating, and managing patients with kidney-related diseases and disorders. The role involves providing comprehensive care in outpatient, inpatient, and emergency settings while ensuring adherence to the highest standards of medical practice, ethics, and patient safety. Key Responsibilities: 1. Clinical Care: * Diagnose and manage acute and chronic kidney diseases. * Provide specialized care for conditions such as glomerulonephritis, nephrotic syndrome, renal failure, hypertension, and electrolyte disorders. * Manage patients requiring dialysis (hemodialysis & peritoneal dialysis) and oversee dialysis units. * Supervise and guide the initiation and management of renal replacement therapy. * Coordinate care for patients undergoing kidney transplantation (pre- and post-transplant care). 2. Patient Management: * Conduct OPD consultations and inpatient ward rounds. * Provide timely treatment and follow-up care. * Educate patients and families on preventive measures, lifestyle modifications, and long-term disease management. 3. Dialysis Unit Responsibilities: * Oversee the functioning of the dialysis unit. * Supervise dialysis technicians and nursing staff. * Ensure infection control, quality standards, and patient safety protocols 4. Collaborative Care: * Work closely with other specialists (urologists, cardiologists, endocrinologists, etc.) for multi-disciplinary patient management. * Participate in case discussions, clinical meetings, and hospital committees. 5. Administrative Duties: * Maintain accurate medical records as per hospital policy. * Ensure compliance with hospital protocols and statutory regulations. * Contribute to hospital quality initiatives and accreditation processes. Qualifications & Requirements: Education: MD / DNB in General Medicine with DM / DNB in Nephrology from a recognized institution. Experience: Minimum 2–5 years of post-specialization experience (fresh DM/DNB candidates may also be considered). Licensing: Valid registration with Medical Council of India / State Medical Council. Skills & Competencies: * Strong clinical knowledge and expertise in nephrology. * Excellent patient communication and counseling skills. * Leadership ability to manage dialysis unit and team. * Commitment to ethical medical practice and patient-centered care. Work Schedule: * OPD & IPD duties as per roster. * On-call responsibilities for emergencies and critical care cases. * Active participation in academic and hospital development programs. Job Type: Full-time Pay: From ₹200,000.00 per month Work Location: In person
Job Description – Dermatologist Position: Consultant Dermatologist Department: Dermatology Reporting To: Medical Director Role Summary: The Dermatologist will be responsible for diagnosing, treating, and managing conditions related to the skin, hair, nails, and cosmetic dermatology. The role involves providing high-quality patient care, performing clinical and minor surgical procedures, offering preventive care, and maintaining up-to-date medical records in compliance with hospital standards. Key Responsibilities: 1. Clinical Care: * Diagnose and treat a wide range of dermatological conditions including acne, eczema, psoriasis, skin infections, allergies, and hair/nail disorders. * Manage chronic dermatological diseases with long-term treatment plans. * Provide preventive dermatology care, including patient education on skincare and lifestyle modifications. 2. Procedures & Interventions: * Perform dermatological procedures such as skin biopsies, cryotherapy, cauterization, chemical peels, laser treatments, dermabrasion, mole/wart removals, and minor skin surgeries. * Provide cosmetic dermatology services (Botox, fillers, laser therapies, pigmentation treatments, etc.) as per hospital policies. 3. Patient Management: * Take detailed patient histories and maintain accurate and updated medical records. * Prescribe appropriate medications and monitor patient progress. * Ensure empathetic communication and maintain confidentiality. 4. Collaboration & Consultation: * Collaborate with other specialties (plastic surgery, oncology, pediatrics, etc.) for multidisciplinary patient care. * Offer dermatology consultations for inpatients and referrals from other departments. 5. Administrative & Academic Responsibilities: * Adhere to hospital policies, protocols, and quality standards. * Participate in CME (Continuing Medical Education), training sessions, and departmental meetings. * Contribute to awareness programs, community health camps, and academic teaching (if applicable). Qualifications & Experience: * MBBS with MD/DNB in Dermatology or equivalent qualification. * Valid registration with the Medical Council of India/State Medical Council. * 0–5 years of experience for junior consultants; 5+ years for senior consultants. * Strong clinical, diagnostic, and procedural skills. Job Types: Full-time, Part-time Pay: ₹50,000.00 - ₹150,000.00 per month Expected hours: 12 – 48 per week Work Location: In person
The Marketing Executive will be responsible for planning, developing, and implementing marketing strategies to promote hospital services, enhance public awareness, and strengthen the hospitals brand. This role requires both field and office-based work, engaging with doctors, patients, corporate clients, and the community. Key Responsibilities: Develop and execute marketing campaigns to promote hospital services. Build relationships with referring doctors, clinics, and diagnostic centers. Conduct field visits to generate referrals and increase patient footfall. Coordinate health camps, awareness programs, and community outreach initiatives. Manage the hospitals social media presence and digital marketing activities. Create and distribute promotional materials (brochures, flyers, etc.). Liaise with corporate clients, TPAs, and insurance companies for empanelment and tie-ups. Track, analyze, and report on marketing campaign performance. Organize and attend conferences, seminars, and other promotional events. Monitor competitor activities and provide insights for strategic planning. Qualifications and Experience: Bachelor's degree in Marketing, Business Administration, Healthcare Management, or related field (MBA preferred). 1-3 years of experience in healthcare or service industry marketing (hospital experience is a plus). Strong communication, negotiation, and interpersonal skills. Proficiency in MS Office and digital marketing tools. Willingness to travel locally for field visits and outreach programs. Key Skills: Marketing and promotional strategy Public relations and networking Digital marketing and social media Market research and analysis Event coordination Time management and reporting Job Types: Full-time, Permanent, Fresher Benefits: Commuter assistance Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Yearly bonus Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hospital Marketing: 1 year (Required) B2B sales: 1 year (Required) Language: English (Required) Willingness to travel: 75% (Required) Work Location: In person,