Quality Manager

Job Description

Job Title: Quality Manager Department: Quality Assurance / Quality Control Job Summary: The Quality Manager is responsible for ensuring that all products and processes meet quality standards. This includes developing and implementing quality control systems, overseeing inspection and testing procedures, and leading continuous improvement initiatives to enhance product quality and customer satisfaction. Key Responsibilities: Develop, implement, and maintain quality management systems in accordance with ISO standards or other regulatory requirements. Monitor and improve internal quality control processes to ensure product quality and consistency. Lead root cause analysis and corrective actions for quality issues. Oversee inspections and testing of raw materials, in-process items, and finished products. Coordinate with production, R&D, and supply chain teams to maintain product quality. Handle audits (internal, customer, and third-party) and ensure compliance with applicable standards. Train and guide quality assurance team and production staff on quality protocols and best practices. Analyze quality data and prepare reports on key metrics (rejection rate, customer complaints, etc.). Maintain documentation such as quality manuals, SOPs, and inspection records. Communicate with customers regarding quality-related concerns and resolution plans. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person