Quality Engineer

We're looking for a hands-on Quality Engineer who understands IKEA ways of workingcode of conduct, product requirements, testing, packaging, traceability, and portal workflowsand can translate them into daily shop-floor routines and reliable, scalable controls. You'll own incoming-to-dispatch quality, supplier CARs, and audit readiness while partnering with Production, Merchandising, and Compliance to keep first-time-right above target.

• IKEA Compliance & Systems

• Operate confidently within IKEA supplier/quality portals (e.g., documentation uploads, CAR/NC closure tracking, action plans, test reports, packaging data).

• Embed IKEA requirements (e.g., IWAY/Code of Conduct, product/material/test/packaging standards such as IOS-MAT / IOS-PRG / IOS-TM / packaging specs) into SOPs and work instructions.
• Prepare, host, and close actions from IKEA audits, technical visits, and social/compliance audits with clear CAPAs and evidence trails.

• End-to-End Quality Control

• Build and enforce checkpoints across dyeing, handloom/tuft, washing, shearing, latexing, finishing, and packing; maintain AQL sampling plans; drive in-process patrol audits.

• Set defect taxonomies (shade, dimension, weave density, pile uniformity, odor/chemical, label/pack), and reduce DPMO through targeted kaizens.

• Testing & Documentation

• Coordinate third-party tests (SGS/Intertek/BV) and internal tests (colorfastness, rubbing, flammability where applicable, dimensional stability, fiber/chemical limits).

• Maintain master files: risk assessments, test plans & frequencies, control plans, SOPs, visual standards, trims & labeling specs, packaging specs and ISTA where required.

• CAPA & Continuous Improvement

• Lead 8D/5-Why/RCA for claims, audit NCs, and internal rejects; verify effectiveness with before/after data.

• Train supervisors/QA inspectors on IKEA-specific requirements; run layered process audits and Gemba walks.

• Traceability & Data

• Ensure batch-level traceability (yarn ? loom ? lot ? finishing ? carton ? invoice) and complete documentation in ERP; publish weekly quality dashboards.

• 48 years in Quality for home textiles/floor coverings/furniture hardlines; rugs/carpets experience is a strong plus.

• Proven experience with IKEA systems and ways of working

  (audits, portals, documentation, and standard interpretations).
• Working knowledge of

  AQL

  , RCA/8D, FMEA/control plans, packaging validation, and third-party lab coordination.
• Comfortable with ERP/Excel/Sheets; able to build checklists, trackers, and dashboards.
• Strong communication with buyers/liaison offices and internal teams; crisp documentation skills.

• Exposure to chemical compliance programs (e.g., restricted substances/risk-based testing), fiber ID, and performance testing for rugs.
• Lean/Kaizen certifications, ISO 9001 knowledge, or internal auditor background.
  

• First-Pass Yield / First-Time-Right (%)
• Claims rate & cost of poor quality (COPQ)
• Audit NCs ? days to close & recurrence rate
• In-process defect rate; rework %
• On-time testing & documentation completeness