Quality Auditing Specialist

 About The Role  

Skill required: Talent & HR - Talent Strategy

Designation: Quality Auditing Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do? The Quality Assurance (QA) associate is responsible for ensuring the final quality of deliverables by performing in-depth reviews of language, clarity, consistency, and alignment to client standards. This role acts as the final checkpoint before deliverables are shared with the client and is critical in maintaining high editorial and instructional quality across learning content.The role supports both content accuracy and language quality, and partners with the QA Lead to promote continuous improvement, coaching, and error trend identification across projects. The QA plays a key role in safeguarding reputational quality and enabling consistent delivery to client expectations.

What are we looking for?
Qualifications:?¢Degree in English or a related field?¢Familiarity with globally accepted style guides or client-specific guides?¢Exposure to content development or instructional design environments?¢Ability to adapt to dynamic schedules and shifting priorities across varied subject areasExperience:?¢Minimum 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials (preferably digital formats)?¢Strong command of English grammar and awareness of different English dialects?¢Keen attention to detail, especially in language, structure, and formatting?¢Experience working independently on quality reviews across multiple deliverables and timelines?¢Proficient in MS Office (Word, PowerPoint, Excel)
Roles and Responsibilities: Language and Quality Review?¢Review final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guides?¢Ensure deliverables are free of spelling, grammatical, and punctuation errors, and meet instructional and formatting requirements, where applicable?¢Check for consistency in terminology, tone, voice, and formatting across the document or module?¢Ensure conciseness and minimize repetition unless explicitly required by designQuality Governance and Reporting?¢Identify, categorize, and log errors using predefined error categories?¢Track and report quality status for each deliverable and highlight recurring issues or risks to the QA Lead?¢Maintain accurate documentation of reviews, including time tracking and reporting logs?¢Contribute to dashboards or metrics reports as required by the QA Lead or ManagerClient Standards and Style Compliance?¢Become familiar with the client s style guide, tone, and content quality expectations?¢Ensure each deliverable aligns with the agreed-upon standards for structure, language, and instructional soundness?¢Flag and escalate discrepancies, unclear guidance, or evolving expectationsTeam Collaboration and Coaching Support?¢Provide clear, actionable feedback to stakeholders and content developers?¢Support the QA Lead in identifying common error patterns and barriers to quality?¢Assist in the development of coaching materials, checklists, or job aids to help improve quality across the team?¢Participate in mentoring initiatives or quality briefings as needed
 Qualification Any Graduation