Quality Auditing Specialist

 About The Role  

Skill required: Talent & HR - Talent Strategy

Designation: Quality Auditing Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do? The Quality Assurance (QA) associate is responsible for ensuring the final quality of deliverables by performing in-depth reviews of language, clarity, consistency, and alignment to client standards. This role acts as the final checkpoint before deliverables are shared with the client and is critical in maintaining high editorial and instructional quality across learning content.The role supports both content accuracy and language quality, and partners with the QA Lead to promote continuous improvement, coaching, and error trend identification across projects. The QA plays a key role in safeguarding reputational quality and enabling consistent delivery to client expectations.Talent & HR processDefine an organizations talent management approach, mapping a business future skills and talent needs against current skills and capabilities and then defining the investments required to fulfill strategic talent objectives.

What are we looking for? Written and verbal communicationDegree in English or a related fieldFamiliarity with globally accepted style guides or client-specific guidesExposure to content development or instructional design environmentsAbility to adapt to dynamic schedules and shifting priorities across varied subject areasCritical ThinkingProblem ManagementMinimum 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials (preferably digital formats)Strong command of English grammar and awareness of different English dialectsKeen attention to detail, especially in language, structure, and formattingExperience working independently on quality reviews across multiple deliverables and timelinesProficient in MS Office (Word, PowerPoint, Excel)
Roles and Responsibilities: Review final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guidesEnsure deliverables are free of spelling, grammatical, and punctuation errors, and meet instructional and formatting requirements, where applicableCheck for consistency in terminology, tone, voice, and formatting across the document or moduleEnsure conciseness and minimize repetition unless explicitly required by designQuality Governance and ReportingIdentify, categorize, and log errors using predefined error categoriesTrack and report quality status for each deliverable and highlight recurring issues or risks to the QA LeadMaintain accurate documentation of reviews, including time tracking and reporting logsContribute to dashboards or metrics reports as required by the QA Lead or ManagerClient Standards and Style ComplianceBecome familiar with the client s style guide, tone, and content quality expectationsEnsure each deliverable aligns with the agreed-upon standards for structure, language, and instructional soundnessFlag and escalate discrepancies, unclear guidance, or evolving expectationsTeam Collaboration and Coaching SupportProvide clear, actionable feedback to stakeholders and content developersSupport the QA Lead in identifying common error patterns and barriers to qualityAssist in the development of coaching materials, checklists, or job aids to help improve quality across the teamParticipate in mentoring initiatives or quality briefings as needed
 Qualification 
Any Graduation